A Day in Your Life at MKS: (Summary & Objectives)

We are seeking a seasoned and highly qualified seeking C4C Techno-functional Specialist with a minimum 4 to 8 years of diverse experience with SAP Products, Technologies, and Modules. Mainly experienced in SAP C4C (Cloud for Customer) and SAP C/4 HANA Sales, Service & Marketing Cloud. The ideal candidate will demonstrate proficiency in the following areas:

You Will Make an Impact By: (Responsibilities)

• In-depth technical and functional implementation experience in C4C Implementation and support for Sales, Service, and Marketing modules, and respective Analytics within SAP C4C. Experience in large-scale Cross-Functional projects.
• Integration experience of C4C System with SAP ERP and Non-SAP systems.
• Designing, Configuring, Customizing, and Testing C4C.
• Scoping and Fine-Tuning activities.
• Hands on experience with C4C transport Management.
• C4C Sales Management experience including Territories, Leads, Opportunities, Quotations, Sales Orders, Accounts, Contacts, Activities, and Pricing.
• Enabling Sales Planning, Forecasting, and Intelligence.
• Services Management with configuration and implementation of Communication Channels, Knowledge Base, Registered Products, Contracts, Tickets, Resource Scheduler, Visits, Service Quotations, spare parts, repairs, Lifecycle, Response Templates, and Case Management.
• Performing activities related to Administration, Personalization, Analytics/Reporting, Cutover, and Go-Live.
• Experience with administrator activities including adaptations, troubleshooting web-service and SAP Idocs failures, quarterly upgrade processes and testing, e-mail integration, template maintenance, background jobs, exchange rates, workflows, OData service explorer and approval process.
• Hands on experience for C4C QA system refresh activities.
• Data Load activities for Master and Transactional Data.
• Utilizing Key User Tools (KUT) for Extensions, Layouts, Business Roles, Restrictions, Workflow Rules, Custom Objects, Mashups.
• Code List Mappings and ID Mappings.
• Preparing technical, functional specifications and user training documents
• Provide workaround solution for critical issues. Root cause analysis of issue and provide necessary fix.
  
  

Skills You Bring: (Required Skills)

• Certified C4C Associate Sales and Service cloud
• Proficiency in agile project methodologies.
• Experience in a global company operating in highly integrated systems environments.
• Strong interpersonal skills; ability to work independently and within a team; motivated and innovative.
• Designing and preparing Mashups, Reports, and Dashboards.
• Bachelor’s degree required. 5+ years of relevant work experience with minimum