About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Role Overview

Itero Group is seeking an experienced SAP S/4HANA Analyst to support the design, implementation, and post-deployment of a large-scale back-office transformation initiative—Unified Back Office Solution (UBOS)—for a major public sector client. This long-term engagement requires a subject matter expert with deep SAP BRIM experience, specifically across the Order-to-Cash lifecycle. The selected candidate will play a critical role across all phases of the project, including requirements gathering, configuration, testing, deployment, and hypercare support. While the role is primarily remote, on-site presence will be required at key project milestones.

Key Responsibilities

• Lead workshops to gather and document requirements for billing and revenue systems, producing Agile artifacts such as user stories, test cases, and RICEFs.
• Design and implement new end-to-end Order-to-Cash processes aligned with SAP S/4HANA and SAP BRIM functionality.
• Serve as a liaison between business and technical teams throughout development, SIT, UAT, and post-go-live hypercare phases.
• Execute system integration testing and support user acceptance testing efforts.
• Develop user training materials, facilitate workshops, and support organizational readiness.
• Lead and document business process transformation efforts, including migration from legacy systems.
• Provide SAP BRIM functional support post go-live and conduct root cause analysis on any system or data-related defects.
• Support billing validation and data migration/conversion analysis.
• Collaborate with internal and external teams to ensure timely, accurate delivery and ongoing system improvements.

Minimum Qualifications

• 8+ years of experience in billing systems with extensive expertise in SAP BRIM.
• Deep knowledge of SAP BRIM modules, including SOM, CI, CM, CC, and FICA.
• Proven experience designing and implementing high-volume, consumption-based billing systems.
• Strong understanding of end-to-end Order-to-Cash processes, including pricing, dunning, rating, invoicing, and collections.
• Demonstrated ability to lead workshops, manage Agile and traditional waterfall project tasks, and document system requirements.
• Hands-on configuration experience with SAP-BRIM (CC, CI, CM) and SAP-FICA.
• Familiarity with automation testing design and configuration for BRIM.
• Proficient with Microsoft Office 365 and Microsoft Azure DevOps (ADO) Testing Module.
• Bachelor’s degree in business, information systems, or related field (or equivalent experience).
• Must be a U.S. resident located within the Continental United States.

Preferred Qualifications

• Real-world experience managing global billing operations.
• Understanding of complex B2B billing models and configurable financial systems.
• Exposure to ITIL/ITSM practices and enterprise-level SAP solution deployments.
• Prior experience supporting enterprise systems in a public sector environment.

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero Group

At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
• Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
• Retirement Savings: 401(k) plan with company match and auto-enrollment.
• Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
• Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
• Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.