Who You’ll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce – Technical Architect (Strategic Accounts)

You are the Salesforce Technical Architect responsible for setting the overall direction of the technical solution of a Salesforce implementation at one of Slalom’s most strategic global customers. You possess a breadth of technical knowledge and experience, with an in-depth understanding of the Salesforce platform. As the Technical Architect, you will design and ensure the delivery of complex Salesforce projects from discovery to deployment. You are a self-driven individual with a “get it done” attitude and have a passion for solving complex business and technology problems. Your role involves guiding clients to the optimal solutions for their business challenges, leveraging your extensive experience with large, complex enterprise organizations and large-scale enterprise Salesforce environments. You bring a pragmatic perspective, balancing a long-term view with the ability to break down problems into digestible pieces for iterative development. Additionally, you have expertise in integrations with AWS services, further enhancing your technical depth.

This role demands strong communication skills to effectively coach and manage your team, scaling yourself through mentoring. You will be a key driver for the success of delivery, yet your focus will be equally on building the account, not solely on the delivery of engagements. Your ability to blend technical acumen with strategic business insight will be crucial in supporting GTM activities for the consulting company.

The Technical Architect will also support driving quality, pre-sales, talent management, account consulting, and all operational aspects, including:

• Account Building – Drive overall account growth through a combination of sales solutioning, talent management, oversight of delivery work, and thought leadership.
• Team and Individual Development – Maximize team performance through an effective team approach that increases productivity and job satisfaction.
• Technical Architecture – Provide technical leadership, Infosec security, thought leadership, and ensuring buy-in of proposed solutions from top management levels at client, achieving the highest client success.
  
  

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Shape solutions that deliver business outcomes and provide designs for engineers on the project on how to deliver programmatic elements of the implementation.
• Translate business requirements into well architected solutions that best leverage the Salesforce platform and features
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Manage client expectations and collaborate on viable solutions to complex problems
• Provide expertise during sales efforts to determine design, feasibility and estimations
• Coach and mentor junior technical and functional team members
• Interview candidates
  
  

Qualifications

• 8+ years CRM experience, the majority specifically with Salesforce
• Expertise in one or multiple Salesforce Clouds including Sales, Service, Experience, Marketing, Data, Financial, etc.
• Understand core technical principles of Salesforce for integration, networking, infrastructure, security, data modeling and DevOps.
• Strong knowledge and experience of Salesforce development and configuration. Specific qualifications:
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Understanding of key design patterns, data modeling, and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (Named Credentials, TLS, SSL)
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Advanced knowledge of Apex, Trigger and Lightning Flow Design Patterns and development experience
• Extensive LWC, JavaScript, Web components, HTML design and development experience
• Exposure and experience in Einstein and AI product capabilities.
• Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure
• Strong knowledge of object-oriented analysis and design and database design
• Up-to-date knowledge and training on latest Salesforce release, features and developments
• Active Salesforce certifications or ability to achieve relevant certifications upon hire
  
  

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation And Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Principal role is $133,000 to $206,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications until June 30th, 2025.