Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Ability to understand a project and deep dive to debug issues, remediate governor limits
Requirements
Relevant Degree in Engineering required.
10-18 years CRM experience with a minimum of 6 years on the Salesforce platform
Expert level understanding of the Salesforce product suite, including Sales, Service, CPQ, RLM, Agentforce, and Experience Clouds
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume limitations and best practices
Thorough understanding of APEX, Flow builder, Lightning & LWC framework
Understanding of data sharing and visibility considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Strong understanding of DevOps including environment management, release management, code versioning best practices, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
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