Senior Salesforce Consultant & Business Analyst
Thessaloniki / Athens, Greece, Lisbon, Portugal, Evora, Portugal, Athens, Greece, Porto, Portugal, Polen, Malta
We are looking for a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our Consulting Practice.
cynqed is now part of Peak & Peak, we are a consulting firm dedicated to the digitalization of marketing, commerce, sales, and service sectors. We offer tailored digital transformations, providing services that range from strategic consulting to comprehensive solution implementation.
Peak & Peak - http://ppeak.com
Your tasks
- Serve as an integrator between business needs and technology solutions to provide solutions to client issues.
- Prepare and lead client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of deliverables.
- Translate business needs into compelling and detailed user stories, requirements, and acceptance criteria by collaborating closely with clients.
- Lead and coordinate activities throughout the project, whilst keeping the client and project stakeholders updated on progress.
- Lead and coordinate QA and UAT activities.
- Stay up-to-date on the latest innovations, trends, and developments around Salesforce to recommend the most cutting-edge solutions to clients.
- Develop skills through Salesforce training courses and mentoring.
- Mentor other resources.
- Conduct relevant research, analyse data, and continuously improve your proficiency.
- Drive internal initiatives and innovation tasks.
- Participate in sales activities
Requirements
- Minimum of 4 years of experience in consulting or relevant industry.
- Proven experience in functional requirements gathering for at least 4 years.
- At least 4 years of experience with Salesforce Sales, Service, Marketing and/or Commerce Cloud.
- Experience in sales activities is a must.
- Past experience in IT projects is a must.
- Salesforce certifications are a must.
- Hands on configuration experience with Salesforce formulas, process builder, flows.
- Experience with process re-engineering and handling of client expectations.
- Experience with project management and change management are a plus.
- Proactive, can-do attitude and a mind geared towards problem-solving is expected.
- Ability to work in a remote team.
- Specialisation in industry clouds such as Consumer Goods Cloud or Non Profit Cloud is a plus.
- English fluency is a must.
- Additional Language skills (German, French, Spanish) are a plus.
About us
cynqed is now part of Peak & Peak, we are a consulting firm dedicated to the digitalization of marketing, commerce, sales, and service sectors. We offer tailored digital transformations, providing services that range from strategic consulting to comprehensive solution implementation.
While our approach is technology-independent, we primarily leverage Salesforce solutions for implementation, as we are an official Salesforce partner. Our clientele includes organizations of varying sizes, and our operations are headquartered in Mannheim, with additional locations in Saarbrücken, Berlin, Switzerland, Lisbon, Évora (Portugal), London, Greece, and New York. Our primary focus is serving medium-sized enterprises in Europe but we are looking to increase our global footprint.
Our project portfolio spans multiple industries, with particular emphasis on the following sectors, which share common operational processes:
- Consumer Goods Industry
- Healthcare & Life Sciences
Moreover, we have developed an expertise in the NGO sector, successfully executing numerous projects for non-profit organizations.
To effectively address our clients' challenges in digitalization, our team of over 80 experts is organized into specialized competency groups. We operate in an agile environment on projects and provide substantial expertise in the following areas:
- Consulting
- Architecture
- Data & Experience
- Technical Support