We are seeking a highly skilled and experienced Salesforce Developer to join our team. The ideal candidate will have a deep understanding of the Salesforce platform (Sales Cloud, Marketing Cloud, Community Cloud) and hands-on experience with Salesforce APIs, integrations, and third-party applications. The candidate should have at least five years of progressively responsible experience and relevant certifications. Experience in a UN organization and working with the Non-Profit Success Pack (NPSP) is a strong asset.

Key Responsibilities

• Design, develop, and maintain custom applications and enhancements within the Salesforce ecosystem.
• Work on the Salesforce Non-Profit Success Pack (NPSP), ensuring the proper implementation of its data model and key processes.
• Develop and maintain integrations between Salesforce and third-party applications, websites, and payment gateways Stripe, WsPay, CyberSource.
• Utilize Salesforce APIs (REST, SOAP, Bulk API) to support data exchange and system integrations.
• Leverage tools such as Postman, Workbench, and integration middleware (Azure iPaaS, MuleSoft) for troubleshooting and testing.
• Provide technical support and application development within a global IT environment, ensuring smooth system functionality and performance.
• Conduct root cause analysis (RCA) for recurring issues and develop permanent solutions.
• Work collaboratively with cross-functional teams, including web development teams working on Drupal and SharePoint platforms.
• Support and manage Salesforce AppExchange packages and ensure compliance with best practices.
• Apply ITIL and service management principles for effective issue resolution and service delivery.
• Stay up to date with Salesforce platform updates, new features, and best practices.
• Provide documentation and training to end users as required.
  
  

Required Qualifications & Skills

• A bachelors degree in computer science, software engineering, information technology management, or a related field.
• Minimum of 5 years of relevant work experience in Salesforce application development and support.
• At least one Salesforce certification from the following :
• Platform Developer II
• Data Architect
• Not for Profit Consultant
• Strong experience with Salesforce Sales Cloud, Marketing Cloud, and Community Cloud.
• Proficiency with Salesforce APIs (REST, SOAP, Bulk API).
• Hands-on experience integrating Salesforce with third-party applications and payment gateways.
• Familiarity with Non-Profit Success Pack (NPSP) data model and processes.
• Experience using integration middleware such as Azure iPaaS and MuleSoft.
• Strong debugging and troubleshooting skills.
• Experience working in a UN organization (preferred).
• Exposure to SES CORE (desirable).
• Experience with web applications such as Drupal and SharePoint (an asset).
• Ability to manage and support Salesforce AppExchange packages.
• Proven ability to work under pressure and adapt to changing priorities.
• Strong problem-solving skills and ability to work independently as well as collaboratively in a global team environment.
• Opportunity to work with a globally distributed team.
• Exposure to cutting-edge Salesforce technologies and integrations.
• Professional growth and certification opportunities.
• Work in an environment that supports non-profit organizations and impact-driven initiatives.
  
  

(ref:hirist.tech)