Key Responsibilities: Requirements Gathering and Analysis: Elicit, document, and analyze business requirements and functional specifications. Translate business needs into actionable technical requirements. Identify operational inefficiencies and propose solutions.
Here's how you'll contribute:
Analyzing business processes, gathering requirements, knowledge of commercial Lending / Banking domain, designing Salesforce solutions, and collaborating with stakeholders to improve efficiency and achieve business goals using the Salesforce platform.
Core Skills:
Elicit, document, and analyze business requirements and functional specifications.
Translate business needs into actionable technical requirements.
Identify operational inefficiencies and propose solutions.
2 Solution Design and Configuration:
Design and configure Salesforce solutions to meet business needs.
Develop and implement business model strategies.
Configure Salesforce-based tools and technology.
3 Process Improvement:
Identify and document business processes.
Optimize Salesforce functionality and contribute to process improvements.
Implement Salesforce solutions to improve sales forecasting and inventory management.
Analyze and optimize workflows between different teams.
4 Documentation:
Create business process documentation.
Manage and maintain project documentation