Role: Salesforce Business Analyst

Experience: 5+ Years

Job Location: Remote

About us-

FEXLE- A Xoriant Company is a rapidly growing Salesforce consulting and development company with a strong track record of helping its clients achieve their business goals through Salesforce. FEXLE is known for its commitment to quality and customer satisfaction and its team of experienced and certified Salesforce professionals. It is a great place to work for professionals, looking for a challenging and rewarding opportunity.

Responsibilities-

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into detailed Salesforce solutions and user stories.
• Collaborate with cross-functional teams for implementation of Salesforce Sales Cloud, Service Cloud, and ERP integrations.
• Maintain and prioritize product backlogs and support the development team throughout the project lifecycle.
• Facilitate stakeholder communication and ensure alignment with business goals.
• Conduct training sessions and provide user support post-deployment.
• Drive continuous improvement based on feedback and evolving business needs.

Requirements-

• Proven experience as a Salesforce Business Analyst with hands-on involvement in Sales Cloud, Service Cloud, and ERP integration.
• Strong understanding of CRM and ERP systems.
• Excellent communication and stakeholder management skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience with Agile methodologies.