Job Description
Must Have Technical/Functional Skills
• 8+ years of experience with Salesforce platform and CRM implementations.
• 3+ years as a Salesforce Technical Lead or Architect.
• Expertise with Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud (Community Cloud), and Marketing Cloud experience is a plus.
• Strong knowledge of Salesforce platform capabilities: Apex, Lightning Web Components (LWC), Visualforce, SOQL, REST/SOAP APIs.
• Proven experience with Salesforce security model, sharing rules, and platform encryption.
• Expertise in integrating Salesforce with third-party systems (ERP, payment gateways, data lakes, etc.).
• Experience in designing scalable Salesforce data models and managing large volumes of data.
• Salesforce certifications highly preferred:
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Certified Technical Architect (CTA) — highly desirable
• Strong understanding of agile development methodologies (Scrum, SAFe).
Roles & Responsibilities
• Lead the architectural design and implementation of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce products.
• Define and drive enterprise Salesforce best practices, data governance, and security standards.
• Collaborate with business stakeholders, developers, admins, and project managers to translate business requirements into scalable Salesforce solutions.
• Architect solutions using Salesforce standard features wherever possible, minimizing customizations.
• Design and implement integrations with external systems using APIs, middleware (e.g., MuleSoft), and ETL tools.
• Provide technical leadership, mentoring, and code reviews to development teams.
• Lead technical discussions, design sessions, and architecture reviews.
• Manage Salesforce environment strategy across development, testing, and production.
• Oversee and ensure Salesforce platform scalability, performance, and operational health.
• Maintain documentation of solutions, architecture artifacts, and design decisions.