Salesforce Administrator

ONSITE

Houston, TX 77086

Key Responsibilities

• Collaborate with internal teams to translate business needs into scalable technology solutions.
• Develop and maintain comprehensive documentation for Salesforce processes, configurations, and best practices.
• Configure and manage Salesforce, including custom objects, fields, validation rules, user roles, permissions, and layouts.
• Create and manage reports, dashboards, and custom views to support data-driven decision making.
• Conduct regular data audits and cleanup tasks to ensure integrity and alignment with business goals.
• Import/export data between Salesforce and external systems, maintaining accuracy and security.
• Train and support users on Salesforce functionality, workflows, and best practices.
• Partner with external consultants and vendors on larger-scale implementations or integrations.
• Support and evolve custom-built Intake App in collaboration with developers and platforms such as OneDrive and Salesforce.
• Communicate project timelines, risks, and outcomes to business stakeholders and end users.
• Continuously assess system performance and proactively resolve issues or bottlenecks.
• Explore emerging technologies such as Artificial Intelligence and automation to enhance business efficiency.

Qualifications

• Bachelor's degree in Information Science, Computer Science, Business Administration, or equivalent professional experience.
• 2+ years of hands-on Salesforce experience, including data management and system configuration.
• Proficient in Microsoft 365 (Excel, Teams, SharePoint, etc.).
• Strong understanding of IT principles, system testing, security best practices, and integration tools.
• Bonus: Experience with MuleSoft or similar automation/integration platforms.
• Bonus: Experience using Salesforce declarative tools such as Flows and formula fields.

Desired Skills and Experience

Salesforce Administration

Flow Builder