Company Description

Toray Membrane Europe AG is at the forefront of sustainable water treatment solutions, with innovative membrane technologies that produce clean water and recover valuable resources. Since 1968, Toray has offered a comprehensive range of state-of-the-art polyamide composite membranes. The company provides ultrafiltration and membrane bioreactor elements featuring advanced PVDF membranes. With over 30 years of production experience, Toray’s ISO-9001 certified plants in Japan and the US have earned a global reputation for excellence.

Role Description

This remote role, based in Spain, entails providing sales and technical support for Reverse Osmosis (RO) systems. The Sales & Technical Support Engineer will be responsible for assisting customers with technical support, troubleshooting issues, and delivering exceptional customer service (OEM's). This role involves analyzing customer requirements, preparing and leading technical and commercial proposals, providing detailed product information to ensure customer satisfaction.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills for assessing and resolving issues
• Experience in Water Treatment Industry
• Customer Support and Customer Service skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a remote work environment
• Bachelor's degree in Engineering, Environmental Science, or related field
• Willing to travel