We require an enthusiastic candidate to lead the sales, customer support and promotion of our IIOT Software and Hardware. As a Technical IIOT Support Specialist you will assist in the Customer Care process and will be the liason between the customer and supplier, building strong relationships within the industry as well as providing technical support. Success for this role will be measured in terms of new customer acquisition, customer retention, engagement and satisfaction. This is not a Quota Carry Position. Salary is open to negotiation based on experience and industry knowledge. As direct sellers, the role is generally office based (minimal travel required). Direct Automation Company Description Direct Automation Pty Ltd is a direct seller of automation and industrial control products. Our company history goes back over 50 years in the industrial control market, representing many great companies including AutomationDirect.com, Koyo, Facts Engineering, WEG, PTC/Kepware Technologies, EMA, Danfoss and many more. Direct Automation has also entered an alliance with Fetch Automation for a more comprehensive consumer experience. This union aims to bridge the gap between industry and IOT to enable scalable and lasting solutions for industrial 4.0 automation applications.