ManpowerGroup, on behalf of its client, a Greek distributor, specialized in products and systems suitable for efficient troubleshooting, maintenance, and management of telecommunication, data networks & fiber optics, is in search of a Sales Support Engineer, to join the Commercial team, in Athens, Greece.
The role reports directly to the Sales Manager.
Responsibilities:
The job holder will be offering a complete range of test and measurement products, as well as operational support systems in electrical, electronic and telecommunications clients, assigned to him/her. Additionally, his/her responsibilities will include consulting, development of new business activities to existing clients, as well as actively seeking new sales opportunities in the area of activity.
More specifically he/she will be:
- Assist sales representatives with technical product selection based on customer requirements.
- Provide technical documentation, proposals, and solution recommendations.
- Support customers with installation, configuration, and usage of test & measurement instruments.
- Troubleshoot technical issues and coordinate with service teams for resolutions.
- Provide training and ongoing technical support to customers as needed.
- Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies.
- Work closely with internal teams (Sales, Engineering, Product Management) to ensure customer satisfaction.
Requirements
- Bachelor’s degree in Electrical Engineering, Electronics, or related field.
- 2+ years of experience in technical sales or support role or related industry.
- Excellent communication, presentation, and interpersonal skills.
- Problem-solving mindset with the ability to convey technical concepts to non-technical audiences.
- Willingness to travel occasionally for customer support or events.
Benefits
- Competitive salary
- Mobile & Laptop
- Opportunities to develop within a stable and friendly work environment and have the chance