Ayonz is an Australian based service solution provider, that supplies and develops Consumer lifestyle products for Australia's leading retailers.

As our business continues to grow, we are looking for a new team member to join our business in the role of a Sales Support Administrator.

The role will be supporting our sales team in helping meet the requirements of our customers in a timely and effective manner. As an individual you will need to be highly organised, motivated and have a collaborative approach to working with a team.

We strive to foster a positive and supportive workplace culture where everyone can thrive and reach their full potential, we believe in the power of teamwork and collaboration.

Qualifications & Experience

• Strong/Advanced Excel skills.
• Attention to detail.
• Strong communication skills and interpersonal skills.
• Great telephone manner.
• A can-do attitude.
• Ability to work well under pressure.

Tasks & Responsibilities

• Maintaining and providing exceptional customer service.
• Maintain and build relationships with suppliers and customers.
• Develop a deep understanding of the company's products and services, to effectively assist customers and provide accurate information.
• Coordinate with other departments, such as logistics and accounts to ensure timely delivery of orders.
• Assist in managing sales quotes for customers as well as managing new customer enquiries.
• Document Control - General admin duties including, maintaining quote resources, templates, and forms.
• Provide internal support to the wider sales team.
• Daily Management of Order Processing / Order checking – Engaging with the Sales, Team, Project Team and Accounts.
• Maintain accurate records of customer interactions, quotes, and transactions.