JOB PURPOSE:
We are looking for a dynamic and passionate Sales Specialist who will convey valuable information about Attitude Brand and Hotels, activities and its related services. The job incumbent will need to understand and sell Attitude Group of Hotels and set appropriate expectations with the prospective customer.
MAIN DUTIES & RESPONSIBILITIES:
•Deliver sales results, provide high quality customer interactions, and effectively manage business opportunities.
•Understand and sell Attitude Brand and set appropriate expectations with the customer.
•Communicate and share the Attitude culture and passion to clients and act as an Attitude Brand Ambassador.
•Respond to our partner’s requests for technical assistance by live chat, telephone and email.
•Use suggestive up-selling techniques to sell rooms and to promote other services of the hotel.
•Deliver a high standard of service by bringing tailored assistance and solutions to customers.
•Provide diligent and outstanding customer service.
•Be passionate about both travel and responsible tourism.
QUALIFICATIONS AND SKILLS
•Diploma in Hospitality Management, Sales related field
•At least 3 years experience in Sales, Reservation, and/or Call Center
•Good digital literacy proficiency in Microsoft Office software Word, Excel and PowerPoint
•Excellent verbal and written communication skills in both English and French
•Excellent interpersonal skills
•Good planning and organizational skills
•Be attentive to details
•Proven ability to close sales and consistently achieve sales targets.
•Ability to work optimally and harmoniously in a team environment and collaborate across the organization
•Ability to solve problems
•Ability to assist diverse customers in a calm, helpful and pleasant manner
•Ability to work odd and flexible hours
Ready to take the leap?
Please send your cv by latest 10 May 2025
We believe in equal opportunities
We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.