This position provides comprehensive support for the sales management team. The Sales Operations Specialist (SOS) will be responsible for managing and distributing data, generating reports, updating databases, and providing highly responsive support to the field sales team. Responsibilities will include managing data related to sales activity, account lists, orders, pricing, shipment tracking, deliveries, commission payments, and more. The candidate must be proficient in various software programs to create and update reports and effectively prioritize multiple tasks.

CORE REQUIREMENTS

• Professionalism and Ethics: Honesty, transparency, and professionalism are fundamental requirements.
• Attitude and Effort: We value a positive attitude and proactive work environment, coupled with a high level of activity and overall effort.
• Relationship Building: Ability to build strong relationships with team members and distribution partners, demonstrating professionalism and diplomacy. This position is customer-facing.
• Technology Expertise: Proficient in working with data, converting it to Excel, PDF, Google Sheets, etc., and disseminating information as needed.
• Efficient Execution: Organized, with proper prioritization, documentation, and follow-through. Ability to work independently and prioritize activities effectively.
• Attention to Detail: Strong focus on accuracy and detail.

DUTIES & RESPONSIBILITIES

The following tasks do not restrict management’s right to assign or reassign duties and responsibilities to this position at any time:

• Manage data to generate various reports.
• Update online databases.
• Respond quickly to questions and inquiries.
• Represent the company to distribution partners and customers.

ESSENTIAL SKILLS, EXPERIENCE, AND QUALIFICATIONS

• Experience and knowledge in the following programs and applications:
• Microsoft Access and related relational databases
• Excel, PowerPoint, Adobe, Word, Outlook (including OneDrive)
• CoPilot and AI experience preferred but not required.
• At least 3 years of experience in a similar role.
• High level of professionalism, accuracy, and urgency.
• Ability to effectively manage multiple activities.
• Open to coaching, ongoing development, and constructive criticism.
• Self-starter: desire to work hard without supervision.