Description

About the company:

We are a team of dedicated professionals committed to reducing the environmental impact of packaging while delivering high‑quality products to our customers. Our mission is to provide sustainable packaging solutions that help protect the planet and improve the lives of people around the world. We believe sustainable packaging is the future, and we are committed to leading the way in innovation and responsible manufacturing practices. Our company was founded on the principle that business can be a force for good in the world. We believe that sustainable packaging is not only good for the environment but also good for business. Our products are designed to meet our customers' needs while being kind to the planet.

If you are a sales professional looking to make a significant impact in a fast-growing startup, we would love to hear from you!

 

🔹 About the Role

As a Sales Operations Executive, you will act as the critical bridge between the Sales team and the Operations/Supply Chain/Manufacturing teams. You will support front-end sales by ensuring that customer requirements are translated smoothly into production and delivery, enabling seamless execution and excellent client experience.

🔹 Key Responsibilities

• Sales Coordination
• Provide support to Sales and KAM teams in terms of RFQ creation , Purchase order , Sales order , Design coordination , Sampling and other internal coordination with Finance , Ops and marketing team .
• Work closely with the sales team to understand client orders, specifications, and delivery expectations.
• Review and validate sales orders before handing over to production and operations teams.
• Internal Communication & Handover
• Serve as the liaison between sales, supply chain, and manufacturing.
• Coordinate lead times, order tracking, stock availability, and delivery schedules.
• Ensure all departments are aligned on customer priorities and timelines.
• Client Support (Back-End)
• Provide real-time updates to the sales team or clients on order status, delays, or changes.
• Help resolve any operational issues affecting fulfillment or dispatch.
• Process Monitoring & Reporting
• Track sales orders from confirmation to delivery.
• Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc.
• Support Tools & Documentation
• Maintain updated pricing, SKU catalogs, and order templates.
• Ensure all documentation is accurate and filed correctly (invoices, dispatch notes, etc.).

🔹 Ideal Candidate Profile

• 4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.
• Strong understanding of order fulfilment, supply chain basics, and internal process coordination.
• Excellent communication, follow-up, and organization skills.
• Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus.
• Calm under pressure and solution-focused.

🔹 What You’ll Get

• A critical role at the center of our growing sales and delivery ecosystem.
• Exposure to cross-functional teams in a fast-moving industry.
• Opportunity to improve and build processes that scale with the business.
• A supportive, energetic team environment with room to grow.

Experience, or Certifications.]

Example: Excellent verbal and written communication skills