RESERVOIR SALES OPERATIONS COORDINATOR

D365 CRM Support

• Mapping user requirements for effective Dynamics 365 technology solutions
• Implementing and maintaining Dynamics 365 enterprise resource planning systems as needed
• Providing support for external departments
• Coordinating with users for UAT Testing and signoff
• Developing and testing new systems
• Designing, implementing and deploying D365 solutions to achieve defined business goals.
• Maintaining skills in D365 applications process design and configuration; D365 application design, development, integration, testing and deployment; and D365 application technical architecture.
• Keep and maintain D365 application and platform for all the Reservoir BU.
• Enter opportunities and keep up to date all sales cycle for opportunities involving TPIs.

Sales Support

• Assist with marketing support to increase customer outreach activities in the different regions.
• Identify effective outreach networks (e.g., LinkedIn, ZoomInfo, etc.) to contact new and existing customers.
• Research EIC databases for projects and use outreach networks to find key contacts for those projects. Include those contacts in the CRM and marketing mailing list.
• Work with the sales team to identify the correct customer audience in each region/country and target contacts with a marketing campaign.
• Message key contacts to set up further discussions about Tracerco offering services directly.
• Work with sales teams to identify relevant oilfield groups within the Reservoir Subsurface communities for regional marketing opportunities.

Sales Operations

• Own monthly month end processes through deep dive analysis, anomaly detection and resolution.
• Develop tools, dashboards, queries, and reports while ensuring data quality and integrity. Ensuring accuracy of data and data analysis is of utmost importance.
• Manage stakeholder requirements, feature requests, solution life-cycle management.
• Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations.
• Proactively evaluate, develop, and simplify working procedures to continuously improve the operations and reduce controllership risks through automation and tech.
• Project manage automation and improvement initiatives by communicating program status, risk, providing clear recommendations for resolution or mitigation to leadership.
• Establish and maintain critical relationships with internal partners.
• Engage with cross-functional stakeholders to understand in-depth and improve existing models and processes.
• Support recurring and ad hoc reporting and deep dive inquiries for various internal/external stakeholders.
• Develop tooling and report build outs for improve efficiency.
• Look around corners to provide predictive risk analysis and opportunities.