This individual is primarily responsible for sales commission administration and managing communication and inquiries from sales representatives. This includes managing the commission database, answering questions, researching issues, and creating and analyzing reports. Success is achieved through strong analytical and research skills, the desire to support and interact with a passionate sales team, and a commitment to ensuring timely and accurate commission payments. * Job Duties and Responsibilities: Commissions & Contract Administration (50%) * Research and respond to commission inquiries from the Field (120+ sales and service reps), coordinate problem resolution, and evaluate exception requests. * Enter new commission requests, review submitted requests, and confirm accuracy of the data. * Manage commission adjustments, unassigned commissions, monthly assignment updates, retroactive payments, and revisions. * Perform routine auditing to ensure commission payments are aligned with established policies and contractual agreements. * Provide training and communication on commissions and commission systems. * Maintain and update commission matrix and sales representative's commission schedules. * Ensure commission workflows meet established service levels. Other Compensation & System Administration (30%) * Manage implementation of new commission guarantees, removal of guarantees, commission advances, and residual commission schedules. * Calculate quarterly, bi-annual, and annual bonus payments. * Review and update documentation related to commission processes, policies, and procedures. * Coordinate with the accounting department for reconciliation between systems, updates to procedures, and enhancements to processes. * Identify, recommend, and test system changes and enhancements. Reporting, Analytics, and Sales Administration (20%) * Collaborate with team members to support other department functions (recognition program, budget, contracts, and data & analytics.) * Create monthly recognition reporting for the incentive program. * Assist in the compilation and submission of departmental budgets. * Collect, validate, interpret, design, and organize various types of data into meaningful reports and summaries. * Support management with case or situation specific needs. * Invest in personal development on commission and compensation best practices. * Qualifications (Education, Experience, Certifications & KSA): * Bachelor's degree in a related field * 3-4 years of reporting and analytical (qualitative and quantitative) experience required * 3-4 years commission or compensation administration, sales support, and/or sales operations experience preferred * Advanced Microsoft Excel skills required * Strong analytical skills and attention to detail required * Strong verbal and written communication skills required * Confident decision-maker on items within the parameters, budgets, and guidelines established * Ability to use discretion when working with sensitive and confidential information required * Ability to work within a team and as an individual contributor in a fast-paced, changing environment * Experience in a sales organization preferred * Experience with financial institutions and insurance products preferred * Experience with commission system conversions/implementations preferred The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view our privacy statement click here To view our terms and conditions click here