Aras is a leader in product lifecycle management (PLM) and digital thread solutions. As one of the fastest growing PLM companies, our technology enables the rapid delivery of flexible solutions built on a powerful digital thread backbone and a low-code development platform.

Our platform and PLM applications connect users in all disciplines to critical product data and processes across the lifecycle and throughout the extended supply chain. The world’s largest manufacturers are leveraging Aras Innovator to manage their complex product lifecycles to improve production timelines, meet and exceed revenue growth targets, and accelerate innovation. We collaborate with companies in some of the most innovative industries, including automotive, industrial/heavy equipment, aerospace and defense, and high-tech electronics.

We’re seeking a detail-oriented and strategic Sales Operations Analyst to support our Sales and GTM teams through data-driven insights, process optimization, and sales technology enablement. This role will be responsible for administering and enhancing Salesforce and related tools, aligning cross-functional processes, assisting with forecasting and pipeline reporting, and ensuring strong user adoption through training and support. Ideal candidates will have a Salesforce Administrator certification, a proactive mindset, and a passion for driving operational excellence.

Key Responsibilities

• Work with GTM Ops and Business Stakeholders to define the requirements for new Sales Technology and Automation features
• Assist in quarterly and annual forecasting and pipeline reporting and analysis
• Collaborate with the Finance/CSM to align data, processes, procedures and best practices across disciplines
• Work together with Sr Salesforce Administrator, IT and GTM Ops to support implementations, integrations and improve processes between Salesforce and any 3rd party Sales technologies
• Assist with implementing and administering new Sales Tools and Technologies to improve Sales/BDR performance
• Provide continuous user training and support across regions to ensure effective and efficient use of Salesforce/CPQ
• Develop and maintain documentation to support user adoption
• Monitor user adoption and provide training to address deficits
• Design and develop reports and dashboards
• Perform database maintenance to include data cleansing
• Manage and execute on Salesforce user support tickets
  
  

Requirements

• BA/BS degree
• Salesforce Sales Cloud Administrator certification
• Knowledge of click-to-configure functionality such as Process Builder, Flow, Workflow Rules, creating new fields, objects, etc.
• Demonstrated ability to clarify, manage and prioritize several deliverables
• Proven organizational skills
• Demonstrates strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions and quality results
• Customer Focused - personally demonstrated that both external and internal customers are a high priority by identifying and responding to their needs in a timely and efficient manner
• Initiative - Recognizes opportunities and initiates actions to capitalize on them by looking for new and productive ways to make an impact
• Innovative Thinking - Embraces and champions new ideas and encourages others to do likewise
• Demonstrates a sense of urgency and takes initiative
  
  

The position is HYBRID in Andover, MA - you must be able to work a hybrid schedule (Wednesday & Thursday In-Office)

We were recognized as a leader in The Forrester Wave™: Product Lifecycle Management for Discrete Manufacturers, Q1 2023 and were also named a leader in the 2023 SPARK Matrix for PLM by Quadrant Knowledge Solutions. Feedback from our community has established Aras as the top ranked PLM vendor in online review services like G2 and Gartner Peer Insights.

With over 700 employees in 11 countries, we’re looking to add to our incredible team. If you’re passionate about helping develop next generation product innovation, we encourage you to apply!

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Aras is an Equal Opportunity Employer.