Company Description
Mai Globe Travels is a multilingual local travel agency specializing in customized tours in Asia, with offices in Sri Lanka and Vietnam. Our team speaks French, English, and German, and is dedicated to crafting unique travel experiences off the beaten track. We prioritize sustainable and responsible tourism practices, working with environmentally conscious accommodation and service providers.
Role Description
We’re seeking a qualified sales manager who can help keep the sales department running with their own sales skills as well as leadership of a team of driven sales representatives. The ideal sales manager has deep experience with the entire sales process, excelling at lead generation, relationship building, and deal closing. We’re looking for a quick learner who has strong sales and customer relation skills — someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and an ability to coach, advise, motivate while building and maintaining a high-performance team.
This is a full-time on-site role at Mai Globe Travels in Colombo.
Responsibilities
- Taking care of inquiries or dispatching to the team
- Production of new products and programs for Sri Lanka, Maldives, Vietnam and other destinations
- The development and execution of sales strategies
- Define sales targets for the different markets and make sure the team is meeting the targets.
- Interacting with clients and focusing on customer satisfaction
- Developing B2B contracts on French and support English-speaking markets.
- Providing training, support, and leadership to the team
- Handle recruitment, when necessary, with the support of Managing Director
- Monthly report to directors on sales performance, sales revenue and strategies
- Working with marketing team to implement social media and online marketing strategies.
- Daily work with the operations to prepare costings and make bookings. Increase the team efficiency implementing new processes in place.
Qualifications