Job Title: Sales Liaison

Department: Sales and Operations

Job Type: Full-time

Pay: $27.00 - $32.00 per hour

Location: Hybrid

Work Location: On the road

Schedule: 8-hour shift

About Apex Infusion:

At Apex Infusion, we deliver high-touch, patient-centered care in our state-of-the-art infusion centers. Our mission is to provide a seamless and compassionate patient experience while working hand-in-hand with providers across California. We're growing rapidly throughout the Central Valley and looking for committed professionals who want to make a difference.

Position Overview:

The Sales Liaison is a vital bridge between the Apex Infusion Sales Team and operational departments, ensuring seamless communication and coordination to meet business objectives. This role provides essential support to the field sales team, streamlining processes, addressing challenges, and fostering collaboration across departments.

Key Responsibilities:

• Serve as the primary point of contact between the sales team and operational departments, addressing and resolving inquiries efficiently.
• Assist in onboarding new patients by coordinating with operations to ensure the timely and accurate exchange of information.
• Track and manage sales leads, referrals, and progress through internal systems, ensuring all relevant parties are informed.
• Support the sales team with operational insights, including updates on inventory, scheduling, and patient flow.
• Facilitate the timely delivery of materials and resources needed for field sales activities.
• Collaborate with operations to identify and resolve service delays or bottlenecks impacting patient care or sales efforts.
• Prepare reports and metrics on sales performance, operational efficiencies, and patient onboarding timelines.
• Maintain knowledge of Apex Infusion’s services, processes, and industry regulations to provide accurate information and ensure compliance.

Qualifications:

• Experience in a liaison, coordination, or similar support role in a healthcare or sales environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills, with a talent for building and maintaining relationships.
• Proficient in using CRM systems, Microsoft Office Suite, and other relevant tools, including CPR+.
• Familiarity with healthcare and infusion therapy processes.
• A bachelor’s degree in business, healthcare, or a related field is preferred.

Core Competencies:

• Problem-solving mindset with a focus on proactive solutions.
• Strong attention to detail and accuracy.
• Collaborative team player with a commitment to fostering cross-departmental success.
• A customer-centric approach to ensure satisfaction for both internal and external stakeholders.

Why Join Apex Infusion:

• Competitive compensation and benefits - $27 to $32 hourly.
• Be part of a compassionate, growing team committed to exceptional patient care.
• Supportive leadership and collaborative team culture.
• Opportunities for growth and professional development.

Benefits:

• 401(k)
• Dental Insurance (Pediatric only)
• Health Insurance
• Paid time off