Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we’re at the forefront of support operations technology.

The Role

We are looking for a second Sales Engineer to join our team and provide technical expertise and support to our sales team. The Sales Engineer will help drive sales by handling technical questions and objections, developing demos and proof of concepts, and achieving technical objectives. This position requires both technical and interpersonal skills to be effective.

Responsibilities

• Partner with Account Executives to understand prospects technical requirements, map needs to value provided by Assembled, and close new business opportunities with a technical focus
• Handle technical evaluations, proof of concepts, demos, and question/objection handling
• Stay up-to-date with the latest products, features, and services offered by Assembled
• Assist with responses to RFPs and RFIs
• Assess technical requirements and confirming prospect’s needs and our platform are a mutual fit
• Develop technical expertise in the domains and verticals
• Build relationships with key technical resources at customers and prospects
• Achieve quarterly and annual sales and revenue targets working with the sales team
• Build and maintain demo environments and related tooling for the Sales team

About You

• 3-5 years of experience in a Sales Engineer, Solutions Engineer or Solutions Architect role
• Proficiency with SaaS technologies, cloud platforms and web services
• Strong presentation and communication skills with the ability to explain complex topics simply
• Ability to understand a prospect’s technical requirements and work through technical conflicts
• Track record of achieving sales targets and helping Account Executives close deals

The estimated on target earnings for this role are $160,000-$200,000, with a base salary range of $128,000-$160,000. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Our U.S. benefits

• Generous medical, dental, and vision benefits
• Paid company holidays, sick time, and unlimited time off
• Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
• Paid parental leave
• Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
• 401(k) plan enrollment