ABOUT TPG

The Pipeline Group is a technology-enabled services company that combines data, process, content, and technology coupled with expertly trained and battle-tested SDRs to deliver explosive business results for companies looking to build predictable and profitable pipeline.

We specialize in taking new company products to market and quickly advancing growth-stage companies to the next level. More and more companies are looking to outsource their SDR/BDR team or operate a hybrid model to expand into new markets internationally.

Our partnerships have been so effective that INC. 5000 listed us as one of 2021, 2022, & 2023's Top Fastest Growing Privately held companies in the US and we are not stopping there.

OUR CULTURE

At TPG, excellence and high performance are ingrained in our culture. We cultivate success for both our clients and our team members. As a sales performance-driven organization, your wins are our collective victories. Your career aspirations are our shared goals, and we're committed to launching you on the path to success. Our environment fosters consistent improvement, collaboration, ownership, and growth, empowering you to reach your full potential.

Our mission is to establish ourselves as the world's best virtual workforce of remote sales development representatives, delivering outstanding returns for our customers, partners, and team members. To achieve this, we prioritize honesty, mutual respect, and trust in everything we do.

ABOUT OUR ROLE

As our Program (SDR) Manager, you will be instrumental in driving the success of our SDR teams by cultivating a high-performance culture and ensuring seamless alignment with client objectives. This role requires a proven leader with experience in overseeing and optimizing the execution of SDR campaigns, ensuring successful program delivery, pipeline growth, and continuous performance improvements from all required departments. This role serves as the operational backbone of our client programs, bridging the gap between sales, customer success, and internal leadership to drive efficiency, scalability, and results.

Serving as the primary liaison for client accounts, you will be responsible for maintaining client satisfaction while continuously refining outreach strategies and performance metrics. Success in this role demands a dynamic, results-oriented leader with a track record of collaborating with remote outbound sales teams, excelling in omni-channel outreach, and delivering measurable, data-backed improvements in a fast-paced environment.

Main focuses and responsibilities:

Leadership & Management:

• Lead project onboarding and offboarding to ensure a smooth transition for SDR campaigns.
• Maintain strong customer success relationships, ensuring clients see continuous value.
• Manage the Executive Briefing schedule, coordinating high-impact discussions with stakeholders.
• Monitor SDR performance, provide constructive feedback, and recommend improvement plans when necessary.
• Foster a high-performance culture while maintaining team morale and motivation.

Client Interaction & Program Management:

• Act as the primary point of contact for assigned client accounts, ensuring their satisfaction with SDR performance and overall partnership.
• Understand client goals and align SDR strategies to deliver measurable results.
• Proactively address client feedback and resolve concerns.

Operational Excellence:

• Track and report team performance metrics, identifying trends and opportunities for improvement.
• Collaborate with the Operations and Quality Assurance teams to ensure alignment with best practices.
• Track pipeline progression and path to ROI, identifying areas for optimization.
• Lead weekly global prospecting schedule updates, ensuring alignment with targeted outreach strategies.
• Own fuel lines, data inspection, and Ideal Customer Profile (ICP) evaluation to ensure precision in prospecting efforts.
• Facilitate weekly project updates and meetings, keeping stakeholders aligned on progress and priorities.

WHAT YOU’LL NEED TO SUCCEED

• Experience in SDR operations and/or management, sales program management, or revenue operations with a strong understanding of SDR campaign execution.
• Ability to analyze data, identify trends, and provide insights to optimize SDR performance.
• Strong project management and organizational skills, with a track record of successfully managing multiple initiatives.
• Experience with stakeholder management and client relationships at the Executive level.
• Excellent communication, leadership, and interpersonal skills to energize and inspire SDRs to perform at their best and articulate value propositions clearly and compellingly with clients and prospects, and coach SDRs to do the same.
• Strong understanding of outbound sales strategies and tools (e.g., Salesforce, Outreach, LinkedIn Sales Navigator).
• Ability to analyze performance metrics and implement data-driven strategies.
• A track record of achieving and exceeding team KPIs.
• Experience in omni-channel strategies, including cold calling, email, and LinkedIn outreach.

WHAT TPG PROVIDES FOR OUR EMPLOYEES

• Permanent Remote Work Model-no more commuting, work from the comfort of wherever you are.
• Competitive compensation starts between $95,000-100,000, with the final offer based on your skills and experience plus commission.
• Continued Opportunities for Development and Advancement: We value individuals who are eager to adapt & hone our processes and stay engaged with ongoing information exchanges, ensuring they are well-prepared for continuous growth and success within our dynamic environment.
• Benefits: Medical, Dental, and Vision + other optionals (like FSA and Life Insurance) with NO waiting period. Get your benefits on your first day!
• 401K
• 3 Paid Mental Health Days per Year.
• 1 Annual Paid Volunteer Day to give back to our communities.
• Unlimited PTO Program after 90 days - take time off when you need it. No more worrying about “use it or lose it” policies. Take control of your work/life balance.
• Access to our EAP (Employee Assistance Program) for support with Familial, Financial, and Mental Health needs.
• Company provided home office equipment- Laptop, desk, chair, etc.

Come join our innovative and dynamic team!

This role will be contingent upon the successful completion of a background check.

Stable internet connection and Mbps to work from home will be required.