Job Summary:

We are seeking a proactive and tech-savvy Sales Coordinator with an IT background to support our sales team and contribute to business growth. The ideal candidate will have a strong understanding of sales processes, excellent communication skills, and the technical aptitude to understand and explain IT products or services.

Key Responsibilities:

• Coordinate and support the sales team by managing schedules, client communications, and sales documentation.
• Act as a liaison between the sales team and technical teams to ensure accurate information is conveyed to clients.
• Prepare quotations, proposals, and presentations in collaboration with sales and technical staff.
• Track sales leads, customer inquiries, and follow-ups through CRM systems.
• Assist in managing and updating client databases and maintaining accurate records of sales interactions.
• Monitor sales metrics and generate regular reports for management.
• Provide pre-sales support including product knowledge, software/hardware recommendations, and solutions aligned with customer needs.
• Help organize product demos, webinars, and client meetings.
• Maintain awareness of industry trends and technological advancements relevant to the company’s offerings.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 2+ Years of Proven experience as a Sales Coordinator, Sales Support Specialist, or similar role (preferably in the IT sector).
• Strong technical knowledge or understanding of IT products, services, and solutions.
• Familiarity with CRM software and sales tools (e.g., Salesforce, HubSpot, Zoho).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.