Role Overview

We’re looking for a Sales Coordinator who can be the operational backbone of our sales team. You’ll work closely with Sales Engineers, channel partners, and customers to ensure smooth execution of the sales process — from inquiry to order to post-sales handover.

This role requires someone who’s organized, detail-oriented, tech-savvy, and able to manage multiple moving parts without dropping the ball. You’ll need to coordinate internal stakeholders, track leads in CRM, handle follow-ups, generate quotations, and ensure customers always have a smooth, professional experience.

Key Responsibilities

• Manage and update the sales pipeline in our CRM (Zoho)
• Coordinate with Sales Engineers to track lead status, follow-ups, and demos
• Communicate with customers and channel partners for documentation, payments, and delivery updates
• Create and send quotations, proforma invoices, and follow-up emails
• Work with the production and service teams to ensure timely delivery and installation of printers
• Maintain organized records of customer interactions, sales activities, and order status
• Generate weekly reports and assist with sales performance tracking
• Support top-of-funnel outreach by coordinating email and WhatsApp campaigns via automation tools (e.g., Wati.io, Brevo, Calendly)

What We’re Looking For

• Education: Bachelor's degree in Business, Engineering, or related fields
• Experience: 1–3 years in a Sales Coordination / Inside Sales / Customer Operations role

Skills:

• Strong communication and coordination skills
• Tech-savvy and quick to learn CRM systems (Zoho preferred)
• Familiarity with quotation and invoice generation
• Basic understanding of hardware or manufacturing products (a big plus)
• High attention to detail and ability to multitask
• Tools You’ll Work With: Zoho CRM, Wati.io, Excel/Google Sheets, Calendly, Brevo/Mailchimp
• Ability to converse in English and Hindi is Mandatory

Nice-to-Haves

• Prior experience in a hardware or B2B tech company
• Understanding of capital goods sales cycles and after-sales processes
• Comfort working in a fast-paced startup environment

What You’ll Gain

• A high-responsibility role that’s critical to our customer experience
• Exposure to both sales and operations in a cutting-edge tech company
• Opportunity to grow into roles across customer success, sales operations, or inside sales
• A collaborative, mission-driven team where your work truly matters

If you love staying organized, making sure no task slips through the cracks, and being the engine that keeps the sales machine running — we would love to hear from you.