Department: GFIC Sales Compensation Administration
The *_Global Sales Compensation Administration _*is responsible for
managing sales commission / bonus calculation, Process Audit which
includes T&C / Policies and Management reporting such as Sales
performance & Accruals
Description
Calculates commission/incentive award payments to sales personnel based on commission plan provisions. Reviews commission payment reports for accuracy and completeness. Able to verify and follow through, ensuring accuracy and timeliness of commission payments as outlined in the plan. Resolves reconciliation issues. Typically maintains or audits information needed to track revenue. May analyze sales performance results, prepare commission expense reports, presentations and recommendations for sales and/or finance management. Typically uses spreadsheets to gather data for payment calculation or analysis. May contribute to the development or improvement of systems to effectively track or capture data.
General Function: Ensure timely and accurate submission of License,
Consulting, or Support Services Sales Teams commissions and/or bonuses
in accordance with accepted compensation plans, terms and conditions,
standard business practices, and internal controls. Partner with
customers to research and satisfactorily resolve compensation related
inquiries.
Responsibilities:
·Manage all aspects of plan and hierarchy setup required for Sales
Representatives and Managers within assigned territories
·Analyze and adjust transactions to ensure accuracy per plan eligibility
guidelines
·Review and process appropriately approved sales credit adjustments
(e.g. JE’s)
·Calculate, validate accuracy of, and submit monthly and/or quarterly
commission payments to Management within specified deadlines
·Validate and register approved teaming agreements
·Assist Sales and Finance customers in reconciliation of sales credit
and commission as required
·Engage with customers to research and accurately resolve commission
and/or bonus payment related inquiries
·Provide required guidance or training to key customers and stakeholders
on commission relevant processes and deadlines, use of available
reports, reconciliation responsibilities, eligibility, and / or dispute
resolution workflow
·Develop and conduct internal peer training as assigned to ensure
ongoing process cohesiveness
·Effectively communicate process or policy deficiencies to Management
and actively partner with key players to implement required change
Qualifications:
·B.Com/MBA or required, preferably in Finance related field
·Innovative problem solver with strong analytical and decision making skills
·Ability to meet strict deadlines and work under pressure
·Willingness and ability to work extended hours when required
·Excellent customer service focus
·Ability to work productively independently and in a team environment
·Strong written and verbal communication skills
·Demonstrated knowledge and use of Excel spreadsheets
·Capacity to learn quickly and adapt to change
·Prior compensation experience and/or familiarity with Oracle
Applications a plus.