Location
Horsham, PA
Job Type
Full-Time
Job Description
Aegis Software is seeking a talented Applications Engineer to join our team for the continued expansion of the company’s Manufacturing Execution Software (MES). Ideal applicants would be located in Eastern/South Eastern US but all locations will be considered.
Requirements/Responsibilities
Provide regional support to Aegis Sales by communicating extensive product, technological, and practical knowledge as required during sales visits, web conferences, and teleconferences.
Conduct on-site manufacturing operation audits that define the customer’s ‘current state’, followed by reviews that identify opportunities for improvement.
Identify solutions to the customer’s stated needs that utilize existing Aegis product functionality.
Communicate product enhancement requests in a manner that identify the customer’s business need and a proposed solution when beyond the boundaries of Aegis’ current product functionality.
Draft custom engineering requests to Aegis Engineering that accurately describe the customer’s background, motivation, and requirements for functionality
Author technical response documentation in support of a sales opportunity (requests for proposals, capabilities matrices, and statements of work)
Develop new or contribute to existing technical sales collateral such as interface/module overviews, product reference guides, and recorded demonstrations.
Support webinars, trade shows, user group meetings, and similar events as required.
Maintain a productive and collaborative relationship between sales applications and deployment to ensure a seamless transition for the customer.
Support Aegis in additional capacities as required, such as system installations, training sessions, and satellite office support.
Continuous self-education on new releases including underlying technology and product capability, use, and installation.
Must Haves:
Working knowledge of supporting application software, such as Microsoft Word, Excel, PowerPoint, and Visio.
Working knowledge of Windows operating systems and server-based database software.
Excellent written and oral communication skills.
Possess the skills necessary to produce well-written summarized reports to management and colleagues.
Nice to Have:
Working knowledge of Aegis MES product offering.
Direct experience in electronics and box build assembly and test operations.
Travel required, ranging between 40-60% per month.