Sales and New Business Manager

£33-35,000 plus ote & benefits

Wallacespace provides bright, innovative spaces for offsite meetings, training, workshops and events. Delighting our clients with our can-do and will-do attitude and proactive approach is what we do and everyone who works with us shares this objective. 

We are looking for a dynamic and highly motivated Sales and New Business Manager to work as part of a friendly team where no two days are the same in one of our stunning central London buildings. If you are a natural people pleaser who thrives on delivering great service, come and work for a leader in meeting venues and events. 

Primary Objectives: 

• Expand our client portfolio.  
• Acquire new contacts and convert enquiries.  
• Drive sustained and incremental growth in overall revenue. 

Key Responsibilities: 

Client Enquiries: 

• Successfully negotiate and close deals, whilst always putting value before price. 
• Proactively respond to new and returning client enquiries via phone, website, and email. 
• Create compelling proposals that advise and showcase the unique value of Wallacespace: ensuring clients choose us over competitors. 

Business Development: 

• Rigorously follow the Wallacespace contact strategy to nurture and expand your client portfolio to generate an increase in revenue. Primarily by: 

1. Building and maintaining regular contact with your existing clients 
2. Asking for and securing repeat business  
3. Asking for and obtaining referral contacts for development  

• Recognise and reward client loyalty to exceed client expectations and foster advocacy. 
• Seek out, negotiate, and secure preferred partnership opportunities.  
• Conduct thorough research to identify potential clients and action agreed strategies to attract and secure their business. 
• Work closely with venue finding agencies to build successful commercial partnerships. 

Collaboration: 

• Communicate effectively and professionally, bringing energy, resourcefulness, and authentic client-centricity to every interaction. 
• Collaborate closely with the Client Experience Team during the event hand-over process to ensure we deliver on our promises.  

Target Achievement: 

• Achieve and exceed agreed-upon revenue targets and key performance indicators, including enquiry conversion rates and portfolio growth percentages. 
• Monitor progress against targets, and take proactive steps as needed to ensure success.  

Market Analysis and Reporting: 

• Stay updated with industry trends and competitor activities to identify new opportunities or threats. 
• Put forward ideas to help us stay ahead in the marketplace and win new business. 
• Provide regular feedback and insights to the management team to support strategic decision-making. 

The ideal candidate will demonstrate the following;

Experience: 

• Demonstrable experience in sales, new business development and account growth. 
• Use of CRM systems. 
• Strong client-centric focus. 

Skills: 

• Outstanding people and communication skills. 
• Excellent negotiation skills. 
• Ability to work collaboratively within a team environment. 
• Strong analytical and strategic thinking abilities. 

Attributes: 

• Proactive and results-driven mindset. 
• High energy, resourcefulness, and a positive attitude. 
• Authentic client-centric approach. 

Salary: £33-35K plus ote & benefits