Job Title:

Sales Administrator

Company Overview:

Groupe SEB is the world reference in Small Domestic Appliances (SDA), with 11 products sold worldwide every second, 350 million products sold every year and a global turnover of €8 billion in 2023. As a group, we are present in more than 150 countries, represented by more than 35 brands (Tefal, Krups & Rowenta, to name a few) and 1,200 retail stores worldwide.

In the UK, we operate under the brand of Tefal, a UK brand leader in Cookware with a presence in Electrical Cooking & Food Preparation, Linen Care and Floorcare. As Tefal, we are a well-known brand with a strong product portfolio and have a partnership with world renown chef, Jamie Oliver and other brand collaborations with the likes of Nespresso.

Our modern office, located in the scenic Ditton Park in Datchet, offers a state of the art and modern facilities. Set amidst tranquil surroundings, our workplace fosters an atmosphere that ignites creativity and encourages collaboration.

We’re proud to have been accredited as a Great Place to Work in both 2022 and 2024, and we continuously strive to improve. Join us and be a part of our journey!

Job Overview:

As a Sales Administrator, you will effectively manage the customer order portfolio to achieve the expected revenue and contribute to customer satisfaction. You will ensure that products are delivered on time and in the requested quantity, maintaining a high level of service throughout the order and delivery process.

Key Responsibilities as a Sales Administrator at Groupe SEB:

• Register and process orders for your portfolio of customers, ranging from food retailers, e-commerce merchants and wholesalers.
• You will cross reference pricing conditions and packaging consistency against logistics data and customer terms.
• Communicate with various stakeholders (purchasing centres, suppliers, logistics), informing them of delivery times, delays and shortages.
• Follow orders through to delivery and ensure customer information systems are up to date.
• Liaise with Demand Management, Logistics Platforms, Credit Control, Account Managers and Contract management to handle and resolve disputes.
• Responsible for the distribution of limited stock among customers.

Qualifications and Skills required as a Sales Administrator at Groupe SEB:

• You must have a minimum of 5 years experience in Sales Administration or in a similar capacity.
• Effective organisation skills with the ability to prioritise and make decisions.
• Strong interpersonal skills and possess a collaborative approach to challenges.
• Ability to convince and influence through verbal and written communications.
• You are results-driven and motivated by your objectives.
• You must be entrepreneurial and willing to think outside the box to try new approaches.
• You must be highly IT literate and able to demonstrate competent use of Microsoft Office packages, especially Excel.
• You are a problem solver and have a “can do” attitude to problem-solving whilst working cross-functionally.

Overview on package – Sales Administrator – Groupe SEB:

• Working Monday to Friday, 37.5 hours a week.
• Hybrid working, 3 days in the office and 2 days from home. Tuesday and Wednesday are our core days for cross collaboration.
• A modern office environment with the option to work in open areas.
• Fun and team building activities within the building – Pool and Table Tennis.
• On site-gym that is accessible 24/7.
• Discounted lunches (we provide a weekly allowance).
• On-site parking and a free bus service from Datchet and Slough station.
• Dental and Private Health care options.

EO Statement:

Groupe SEB UK is an equal opportunities employer committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and are dedicated to eliminating discrimination and promoting equality of opportunity throughout our organisation. Join us in our mission to build a culture where everyone feels valued, respected, and empowered to succeed.