该职位来源于猎聘 Key Responsibilities 关键职责

一，Sales Order Processing（销售订单流程）: 1，Process and manage sales orders, ensuring accuracy and timely delivery. 处理和管理销售订单，确保准确性和及时交付。 2，Coordinate with the warehouse or logistics team for dispatch and delivery. 与仓库或物流团队协调发货和交付事宜。 3，Monitor order status and update customers on delivery timelines. 监控订单状态，并向客户通报交货时限。 二，Customer Support（客户支持）: 1，Respond to customer inquiries regarding products, services, or orders. 答复客户有关产品、服务或订单的询问。 2，Handle complaints and provide appropriate solutions within timelines 在规定时间内处理投诉并提供适当的解决方案。 3，Maintain a high level of customer satisfaction through proactive support. 通过积极主动的支持，保持较高的客户满意度。 三，Sales Reporting（销售报告）: 1，Prepare daily, weekly, and monthly sales reports for the team and management. 为团队和管理层准备每日、每周和每月的销售报告。 2，Analyze sales trends and performance metrics to identify areas of improvement. 分析销售趋势和绩效指标，确定需要改进的领域。 3，Manage the CRM system and ensure data accuracy for customers and sales activities. 管理客户关系管理系统，确保客户和销售活动数据的准确性。 四，Administrative Support（行政支持）: 1，Schedule and coordinate meetings between sales representatives and clients. 安排和协调销售代表与客户之间的会议。 2，Assist the sales team with document preparation, including quotations, invoices, and contracts. 协助销售团队准备文件，包括报价单、发票和合同。 3，Maintain organized records of contracts, purchase orders, and customer information. 维护合同、采购订单和客户信息的有序记录。 五，Collaboration with Departments（各部门协助）: 1，Work closely with finance for invoicing and payment tracking. 与财务部门密切合作，进行发票开具和付款跟踪。 2，Coordinate with marketing on promotional campaigns or sales events. 与市场部协调促销活动或销售活动。 3，Ensure compliance with company policies and procedures. 确保遵守公司政策和程序。 4，Other assignments arranged by superior.

上级安排的其他任务。 SKILL REQUIREMENTS/QUALIFICATIONS技能要求: Strong organizational skills with the ability to multitask effectively. 具有很强的组织能力，能够有效地处理多项任务。 Excellent English written and verbal communication skills. 优秀的英语书面和口头沟通能力。