What you'll be doing

• Proactively manage and nurture relationships with assigned portfolio of high-value clients
• Identify and capitalize on cross-selling and up-selling opportunities to drive revenue growth
• Gather client feedback and work closely with the product and service delivery teams to ensure an exceptional customer experience
• Develop and execute strategic account plans to meet and exceed sales targets
• Collaborate with the marketing team to create and deliver compelling sales presentations and proposals
• Stay up-to-date with industry trends, competitor activity, and new product developments
• Provide regular reports and insights to the senior leadership team

What we're looking for

• At least 2–3 years of proven experience in sales account management, preferably in the fintech or payments industry (experience in fintech is a plus).
• Excellent relationship-building and client management skills, with the ability to influence and negotiate.
• Strong knowledge in digital payments.
• Strong commercial acumen and a track record of achieving or exceeding sales targets.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines.
• Effective communication and presentation skills, both written and verbal.
• Proficient in the use of sales reporting tools, such as Canva or PowerPoint, for creating presentations and reports.
• A team player with the ability to work collaboratively across different departments.