Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

Decskill Talent: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.

Decskill Boost: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.

Decskill Connect: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an RPA Developer for a hybrid position (Porto).

Main Tasks & Responsibilities:

• Point of contact: for UiPath software robots in a production environment, assisting end-users with troubleshooting, diagnosing, and resolving technical issues related to RPA processes and tools.
• Monitoring and maintenance: Monitoring RPA processes and systems to ensure they are running smoothly and efficiently, as well as performing routine maintenance and updates to optimize performance.
• Documentation and reporting: Documenting support tickets, resolutions, and best practices, as well as providing regular reports on the performance and health of RPA processes to stakeholders.
• Process improvement: Identifying opportunities to enhance and optimize RPA processes, as well as collaborating with the development team to implement improvements.
• Training and knowledge sharing: Providing training and support to end-users and stakeholders, as well as sharing knowledge and best practices within the RPA support team.
• Stakeholder communication: Communicating effectively with various stakeholders, including business users, IT teams, and RPA developers, to understand their needs and provide timely and effective support.
• Quality assurance: Ensuring that RPA processes meet quality standards and compliance requirements, as well as participating in testing and validation activities.
• Continuous learning: Staying updated with the latest RPA technologies, tools, and best practices, as well as continuously improving skills and knowledge in the field of robotics and automation.

Must Have:

• 2+ years of IT experience in application support
• Proficient in RPA tools such as UiPath (mandatory 1+ years), Blue Prism, Automation Anywhere, or other similar RPA tools, with the ability to troubleshoot and resolve technical issues related to RPA processes.
• Strong analytical and critical thinking skills, with the ability to analyze RPA processes, identify areas for improvement, and implement solutions to enhance efficiency and performance.
• Knowledge with programming languages (preferably C# and/or VB.Net);
• Problem-solving skills, ability to analyze complex technical problems and provide effective solutions, as well as the capability to proactively identify and address potential issues within RPA processes.
• Communication skills: Strong verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders, as well as the capability to collaborate and work effectively within a team environment.
• Client Centric customer-focused approach, with the ability to understand end-users' needs, provide exceptional support, and maintain positive relationships with stakeholders.
• Adaptability and continuous learning: Willingness to adapt to evolving technologies and best practices in the RPA field, as well as the capability to continuously learn and improve skills to stay updated with the latest developments in RPA.
• Technical degree preferably in Computer Science or equivalent Software Engineering experience;

Nice to Have:

• UiPath Certification(s);
• Experience with Agile project delivery methods, tools, and concepts;
• Experience with the Atlassian stack and Version Control;
• Familiarity with Elastic Search and Kibana.

If you’re interested in this job please send your CV in English to [email protected]

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.