Job Title: Sr. Field Service III

Location: Delavan, Wisconsin, United States (Remote at customer sites)

Responsibilities

Perform daily inspection of robots and connected equipment

Boot up associated systems and troubleshoot any issues

Set up environments and help robots perform pre-defined use cases

Record and document system performance, issues, and suggestions for improvement

Help customers pick and replenish goods required to test the robot operations

SKILLS AND REQUIREMENTS:

Experience with command line interface on linux systems

Writing procedures and/or work instructions

Experience training others a plus

Worked with AMRs before is a plus

Has worked in a professional setting (medium level of responsibility)

Has interfaced with customers

Problem-solving in high pressure situations

Proponent of new technologies

High level of attention to detail

Good situational awareness with ability to assess and document system status

EDUCATION and/or EXPERIENCE

High School diploma or GED required