RIKTAM TECHNOLOGY CONSULTING PRIVATE LIMITED

Riktam Technology Consulting - Adobe Campaign Technical Lead

Gurugram, HR, IN

17 days ago
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Summary

Job Description

External & Internal Interfaces :

Internal Stakeholders

  • Global Loyalty Technology team
  • Global Communications team
  • Business stakeholders across EU and NA Loyalty
  • Global Marketing & Global Tech teams

External Stakeholders

  • Vendors (if required)
  • Contractors (if available)

Job Requirements

Education :

  • Bachelor's degree (required)
  • Master's degree preferred (e.g., MBA, MS/M.Tech in Computer Science)

Relevant Experience

  • 6+ years of experience with Adobe Campaign
  • Hands-on experience with communication platforms or MarTech stacks
  • Adobe Campaign certification required

Technical Skills

  • Proficient in HTML/CSS/JavaScript
  • Understanding of email and SMS technologies

Behavioral Competencies

  • Delivery Excellence
  • Business Disposition
  • Social Intelligence
  • Innovation & Agility

Roles & Responsibilities

  • Lead the implementation of Adobe Campaign projects, ensuring best practices and robust technical solutions.
  • Collaborate with marketing stakeholders to gather requirements and design scalable solutions within Adobe Campaign.
  • Manage the development of custom workflows, data integrations, and automation scripts; ensure smooth integration with other systems.
  • Develop and implement testing strategies; conduct code reviews and resolve technical issues.
  • Document all technical workflows, configurations, and development practices comprehensively.
  • Partner with cross-functional teams (marketing, analytics, IT) to align campaign goals and enhance performance.
  • Monitor and optimize system performance for reliability, efficiency, and user experience.
  • Actively participate in SAFe Agile ceremonies with a global team including in-house and vendor resources.
  • Ensure test environments are stable, support production release readiness, and provide input on go/no-go decisions.

(ref:hirist.tech)

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