We're Seeking a Revenue Cycle Manager with experience in Healthcare or Behavioral Health to join our Mission-Driven Team!

Location: In-Office | Addison, TX (Near Beltline & Tollway)

About Behavioral Innovations:

Celebrating 25 Years of Service: Behavioral Innovations is a leading provider committed to transforming lives by providing compassionate, center-based ABA therapy for children with autism, ages 18 months to 10 years. With over 90 locations across Texas, Oklahoma, and Colorado—and upcoming expansions into Virginia and Maryland—we’re growing rapidly. Join our dynamic team and use your expertise to streamline processes and strengthen the financial health of our organization, enabling us to stay focused on what matters most: making a meaningful difference in the lives of the families we serve.

You're Role & What You'll Do:

As the Revenue Cycle Manager with the Behavioral Health sector, you’ll play a key role in ensuring financial success while leading a team committed to excellence in medical billing and revenue cycle operations. You will measure and monitor the performance of the Revenue Cycle team that's engaged in processing claims and resolving outstanding accounts receivable (AR). If you’re a proactive leader with expertise in revenue cycle management, we want to hear from you!

• Manage all billing and AR resolution activities by fostering a productive work environment.
• Monitor and measure billing team productivity and quality, implementing continuous improvement methodologies to optimize AR follow-up and billing practices.
• Evaluate the performance of the team and provide real-time feedback and training, as needed.
• Create, maintain, and review analytics and reports pertaining to all billing activities and leverage data to inform improvement plans and initiatives.
• Perform billing duties including but not limited to Billing Data Entry (BDE), Charge Entry, Claim Submission, and EDI Rejects, as needed to support the team.
• Identify and communicate trends and issues with insurance denials and billing edits and propose solutions to the management team.
• Support other billing functions to prevent or eliminate daily backlogs (functions include but not limited to Claim Rejections and Unbilled Claims) as needed to support the team.
• Stay current on payer requirements and other pertinent industry knowledge via research to ensure guidelines and procedures are being met for each payer, as needed to support the team.
• Ensure all refund and recoups transactions are posted and communicate reconciliation updates.
• Review and work all claims and denials to meet reimbursement expectations for all services rendered.
• Proactively manage and follow-up on accounts receivables (AR) aged greater than 45 days.
• Meet or exceed daily and weekly goals for collections and denial management activities.
• Analyze reporting and analytics to reduce AR by contacting payers and escalating issues to resolve unpaid / underpaid claims.
• Work in a problem-solving environment demonstrating teamwork, innovation, and excellence, as needed to support the team.
• Ability to balance multiple competing priorities, to self-direct time, and meet deadlines
• Ability to learn new concepts quickly and willingness to self-direct continuous learning
• Exhibit servant leadership with a positive and compassionate attitude
• Ability to utilize critical and independent thinking to identify and solve problems
• Experience leading in a fast-paced, high-impact healthcare RCM environment
• Familiar with Electronic Medical Records and Billing Systems.
• Strong interpersonal and communication skills with an ability to work effectively with teams, managers, and executive staff.
• Perform any other duties assigned.

Qualifications:

• Bachelor’s degree in Business Administration or a related field (preferred).
• Minimum of 10+ years of experience leading Revenue Cycle Management (RCM) in healthcare, Applied Behavior Analysis (ABA) experience (preferred).
• This position requires onsite work at our corporate office in Addison, TX.
• Solid understanding of staff management, healthcare services, and business strategies
• Leadership skills with the ability to motivate and develop high-performing teams.
• Ability to problem-solve and implement process improvements in a fast-paced environment.
• Experience with Electronic Medical Records (EMR) and billing systems.
• Strong communication, interpersonal, and organizational skills.

Why choose Behavioral Innovations:

• Compensation: Competitive Base Salary, plus Bonus.
• Daily Pay: Access your pay when you need it!
• University Partnerships: Enjoy tuition rate discounts.
• Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies.
• Wellbeing Program: Equipping you with tools to achieve your wellness goals.
• OVIA Health: A Women's Health App supporting you throughout the entire Parenthood Journey.
• Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health.
• Supportive Team Structure: Our clients and families are our top priority, and we foster a collaborative and expert team environment.
• Family-Centric Culture - We foster a caring and collaborative work environment.
• Professional Growth - We invest in training, development, and career advancement opportunities.
• Recognition & Support - Your contributions matter, and we celebrate your achievements.
• Award-Winning Culture - Honored with the Clinical Excellence Award in 2021 for our commitment to ethical standards and compassionate care.
• Recognized Industry Leader - Named Company of the Year in 2022, reflecting our continued growth and impact in the ABA field.
• National Recognition - Proudly ranked on the Inc. 5000 list as one of America’s Fastest Growing Private Companies.
• Mission-Driven Work - Dedicated to transforming the lives of children with autism through high-quality, center-based ABA therapy.
• Values-Driven Organization - Guided daily by our Core Values, with integrity at the heart of everything we do.
• Team Unity & Trust - Achievements are made possible by a collaborative, purpose-driven team and strong partnerships.

Ready to Make an Impact?

If you’re a results-driven Revenue Cycle Manager looking for a rewarding opportunity, apply today and become part of our mission to transform lives!