This role is for one of Weekday's clients

Salary range: Rs 500000 - Rs 800000 (ie INR 5-8 LPA)

Min Experience: 7 years

Location: Kochi

JobType: full-time

Requirements

About the role

Job Title: Store Manager


Job Description:

We are seeking a highly motivated and experienced Store Manager to oversee our prestigious luxury handcrafted brand store. As the Store Manager, you will be responsible for providing exceptional customer service, driving sales,

managing the store operations, and leading a team of passionate sales associates. Your primary goal will be to maintain the brand's image, increase profitability, and create a memorable shopping experience for our discerning clientele.

Responsibilities:

Sales and Customer Service:

• Ensuring that every customer receives a personalized and exceptional shopping experience
• Develop strategies to achieve sales targets and drive revenue growth while maintaining the integrity of the brand
• Train and motivate the sales team to deliver excellent customer service and product knowledge.
  
  

Team Management:

• Recruit, train, and on-board new sales associates, fostering a positive and professional work environment
• Provide ongoing coaching, feedback, and performance evaluations to enhance the team's skills and productivity
• Foster a strong sense of teamwork and cooperation among the store staff
  
  

Brand Representation:

• Uphold the brand's image and values, ensuring that the store ambiance and displays reflect the luxury and craftsmanship associated with the brand
• Act as a brand ambassador, representing the company at events and engaging with VIP clients when required.
  
  

Store Operations:

• Oversee all aspects of store operations, including inventory management, visual merchandising, and maintaining store cleanliness and organization
• Ensure compliance with company policies, procedures, and security standards to safeguard the store's assets
• Analyze sales data and customer feedback to identify areas of improvement and implement effective solutions.
  
  

Marketing and Promotions:

• Collaborate with the marketing team to plan and execute sales promotions, events, and seasonal campaigns
• Utilize digital marketing tools and social media platforms to increase brand awareness and drive foot traffic to the store
  
  
  

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred)
• Proven experience as a Store Manager or Assistant Store Manager in a luxury retail environment, preferably with handcrafted products
• In-depth understanding of luxury retail trends, customer behavior, and market dynamics
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a team
• Excellent communication skills and the ability to interact with high-profile clients
• Flexibility to work weekends, holidays, and extended hours as required in a retail setting.
  
  

Work location - Chetpet