The Client

The trustee for Iris Trust located in Sydney is a locally owned Subway restaurant. They require a full time Retail Manager to join their team.

The Role

This role is a full-time position with an annual salary set at $75,000 depending on experience plus superannuation.

Responsibilities

• Engage customers by recommending menu items and providing guidance on product customization to ensure an exceptional dining experience.
• Analyze and optimize the product mix to align with customer preferences, seasonal trends, and inventory capabilities, ensuring a balance between profitability and customer satisfaction.
• Flawlessly implementing the store promotional plans including any seasonal marketing strategies to boost sales
• Ensure store and staff compliance with company and legislative employment, hygiene, health and safety requirements.
• Overseeing all aspects of store operations, including food management, staff scheduling and cash handling, with full accountability for meeting operational standards and goals.
• Supervising and managing retail inventory records and stock levels to ensure ingredients and products are constantly restocked
• Monitor and record incoming and outgoing business expenses to ensure the store meets financial targets and stays within operational budgets.
• Managing the overall image and standards of the store, including implementation and adherence to Subway's policies and procedures by all team members
• Execute & manage visual merchandising within the store
• Motivating and leading the team to connect with customers and provide an amazing and engaging customer service experience
• Maximising budgeted sales and controlling expenses (including wages and shrinkage) through your understanding and driving of KPIs, loss prevention strategies and operational excellence
• Recruiting, training and retaining team members to create a fun, collaborative and success focused culture
  
  

Requirements

• A relevant AQF Diploma or Advanced Diploma in relevant field
• Minimum 1 year experience in commercial retail management at a Managerial level
• Minimum of 1 year people management experience
• Minimum of 1 year in managing inventory and stock levels
• Strong operational management background
• Ability to embrace change at a store level and instil a culture of excitement
• Demonstrated VM / volume stock management abilities
• Passion for driving customer service
• Good time management and attention to detail