Job Title: Retail Sales Lead
Location: In Person
Raleigh, NC
Full Time
At Voda, we pride ourselves on delivering exceptional customer experiences and offering a curated selection of apparel that reflects the latest trends and timeless styles. We are seeking a dynamic and enthusiastic Retail Sales Lead to join our team and help us continue to provide outstanding service and achieve our sales goals.
Job Description:
As a Retail Sales Lead, you will play a key role in driving store performance and ensuring an exceptional shopping experience for our customers. You will lead by example, providing top-notch customer service while overseeing daily operations and supporting the sales team. Your upbeat and friendly demeanor will contribute to a positive store atmosphere and foster strong customer relationships.
Key Responsibilities:
- Customer Service Excellence
Deliver outstanding service by engaging with customers, understanding their needs, and providing tailored product recommendations. Resolve any customer concerns promptly and professionally.
- Sales Leadership:
Lead the sales team by example, demonstrating effective sales techniques and encouraging a high level of performance. Motivate team members to achieve individual and store-wide sales goals.
- Store Operations:
Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management. Ensure the store is clean, well-organized, and visually appealing at all times.
- Training & Development:
Assist in training and onboarding new team members, providing ongoing guidance and feedback to enhance their skills and performance.
- Product Knowledge:
Stay informed about the latest trends and product offerings. Share your knowledge with customers and team members to drive sales and enhance the shopping experience.
- Sales Reporting:
Monitor sales performance and provide insights to management regarding sales trends, customer feedback, and areas for improvement.
Qualifications:
- Customer Service Experience: Proven experience in a customer-facing role, with a strong focus on delivering exceptional service.
- Apparel Retail Experience: Prior experience in the apparel retail industry is preferred, as well as a solid understanding of fashion trends and product knowledge.
- Leadership Skills: Demonstrated ability to lead and motivate a team, with excellent interpersonal and communication skills.
- Friendly & Upbeat Attitude: A positive, enthusiastic approach to customer service and teamwork.
- Organizational Skills: Strong ability to manage multiple tasks efficiently, with keen attention to detail and problem-solving skills.
- Flexibility: Availability to work various shifts, including weekends and holidays, as needed.
Benefits:
If you are a passionate, customer-focused individual with a flair for retail and leadership, we would love to hear from you. Apply today and join our team at Voda Boutique!
To Apply:
Please submit your resume and a cover letter detailing your relevant experience to [email protected].
Voda Boutique is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.