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Job Description

A client of Insight Global is looking for a nearshore UX Content Writer to be responsible for creating user-friendly, accessible, and on-brand content for our mobile application and self-service native mobile app portal. You will work closely with product designers and product managers to ensure the apps interface is both clear and compelling, providing users with a seamless experience. You will create content for digital products that is readable, scannable, and considers all types of content needed in the flow to create microcopy and ensure clear usable insight with the right tone consistently. It is helpful to have a content first design mentality with users needs of the content driving the design. The ideal candidate will have experience creating action or task-oriented types of content to motivate users to complete a task such as checking out, filing a claim, reviewing their account, etc.

Rate offered for this role is $67.97/hour.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills And Requirements

7-10 years of experience in UX writing and content strategy.

o UX writing: STA's/error messages/interactions within the app

 A strong portfolio showcasing your ability to write for digital interfaces.

 Experience in mobile app writing with app-specific platforms (iOS/Android).

o Native mobile applications

 Experience working with Figma and familiarity with design workflows.

 You're a commanding storyteller who distills complex problems and proposes simple, elegant solutions.

 Knowledge of accessibility guidelines and inclusive writing practices.

 Ability to define patterns and advocate for consistency without repressing inspiration or inhibiting innovation.

 A passion for simplifying complex ideas and making user experiences more enjoyable.

 Familiarity with A/B testing and data-driven content optimization.

 You are a natural problem solver with the ability to successfully juggle multiple demands, prioritize multiple concurrent initiatives across multiple teams, deliver under tight timelines, and adapt to change

 Attention to detail and passion for best-in-class content and design

 Strong practical knowledge of user-centered design methodologies, usability principles, native-app information architecture, and writing

 You're a great storyteller verbally and in writing, and behaviorally. You can generate and communicate your research, conceptual ideas, and writing; all within a structured user-centered process.

 Excellent communication, presentation, interpersonal, and analytical skills is a must as the role requires active collaboration with product owners, UX peers, business stakeholders, and corporate brand marketing.

 Experience with agile/scrum.

 Self-motivated, flexible, organized, and accountable. Experience in the insurance and claims interfaces (is highly desirable (though not necessary) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].