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Overview
FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes . If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you!This person will support customers based out of Washington D.C.
Responsibilities
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations.
Education/Qualifications
- 1 - 5 years' experience in IT, customer service, or other related fields
- Ability to communicate clearly and concisely. Excellent written communication skills are essential to success.
- Familiarity with the following hardware/software platforms:
- Windows Server Platform
- Microsoft Active Directory Platform
- Microsoft Active Directory Platform
- Microsoft SharePoint Server
- VMware / Hyper-V Virtualization Platform
- Microsoft Office Applications
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
For this role, the compensation range for candidates in California is ($27/hr - $42/hr). Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location based compensation structure; there may be a different range for candidates in other locations.
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#InfoTech
ID2025-6522
CategoryIT
TypeRegular Full-Time
Location : LocationUS-Washington, D.C.
TelecommuteNo
Clearance RequirementsNo clearance