Job Purpose (This is a single sentence, which identifies the overall purpose of the job):

To provide specialist virtual desktop technical capability and delivery within the Workplace Virtualisation team including design, integration of new and future technologies, project and BAU support.

Working closely with other Workplace & Infrastructure technical, project and product, this role will involve the delivery of strategic direction and expansion of the Client Virtual desktop infrastructure as well as a strong design and integration mind-set to support any future move to a true cloud based service.

You are part of an international Virtual Workplace team consisting out of 50+ virtual desktop experts managing 20+ Citrix farms for 30.000+ users.

Skills And Experience (List all relevant qualifications & length of post-qualification experience, or in-the-job experience, that is necessary):

• Proven experience of working within a project environment providing technical leadership, design and performance enhancement
• Proven experience in understanding and utilising new technology in this environment and in identifying and resolving problems.
• Strategic understanding of broad range of Virtual Desktop technologies
• Ability to communicate ideas & solutions to audiences of all levels and nationalities, adapting style accordingly.
• Ability to pass on relevant I.T. knowledge to others.
• Ability to lead the development of I.T. solutions in Virtual Workplace
• Ability to liaise with 3rd party suppliers and customers.
• Solution design experience.
• Must have a strong experience & understanding of the following technologies:

Citrix Xen Desktop 7.x plus legacy products

Citrix Cloud

Active Directory

Windows 11, Windows 10 & Windows Server 2012R2 > 2016 > 2019 > 2022

Deep technical knowledge and experience the following technologies required:

Broader Citrix product knowledge including Storefront & Netscaler

Citrix products that supplement XenApp and XenDesktop

Virtual Desktop Infrastructure environments incl ESX

& Azure

• Experience of management of key technology vendors at a senior level to ensure adequate support and provision of service
• SCCM and Intune Distribution process and endpoint management
• Ivanti Appsense management and integration
• Powershell scripting in the Citrix environment as required
• Expertise in Agile/Scrum is a plus
• Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
• Able to follow change management procedures and internal guidelines.