Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. About the job: We are seeking a highly experienced Principal QA Engineer/Manager to help lay the foundation for a world-class QA function across our enterprise systems. In this role, you'll take ownership of building and leading a QA team from the ground up, defining and executing QA strategy, identifying and implementing appropriate test automation frameworks, and ensuring test coverage across our business-critical applications such as Salesforce, NetSuite, Workday, and other enterprise platforms. This is a hands-on technical leadership role where you'll design and implement test processes, create test scripts, and guide the long-term direction of quality engineering across the company. You will also be expected to manage and grow a team of QA professionals, with at least 3 years of prior experience in people management required. You will work closely with Engineering, Product, and DevOps teams to drive quality practices into every step of the development lifecycle, with a strong focus on scalability, efficiency, and continuous improvement. Responsibilities: * Build and lead a high-performing QA team, including hiring, mentoring, performance management, and setting best practices. * Provide direct people management and career development support to QA team members. * Architect and implement the test automation framework for enterprise applications, focusing on scalability and reusability. * Design and execute manual and automated test scripts across applications such as Salesforce, NetSuite, and internal platforms. * Evaluate and select the most suitable testing tools and frameworks for automation, performance, and integration testing. * Collaborate with engineering and product teams to understand business requirements and translate them into effective test strategies. * Define and manage the QA roadmap, including sprint-level testing plans, regression test planning, and release readiness. * Integrate testing into CI/CD pipelines and ensure rapid feedback and release confidence through automation. * Drive test metrics, defect analysis, and continuous improvement initiatives across the QA process. * Establish and enforce quality assurance best practices, coding standards for automation scripts, and documentation. * Collaborate with DevOps to maintain stable test environments and data sets. * Act as the go-to QA expert, advising leadership on quality risks and mitigation strategies throughout the SDLC. * Stay current with industry trends and emerging technologies in testing and bring forward recommendations for adoption. About You: * Bachelor's degree in Computer Science, Engineering, or a related technical field. * 8+ years of experience in QA, with at least 3 years in a leadership or principal role, including team building and strategic planning. * Minimum 3 years of experience as a people manager, directly managing QA engineers or similar technical team members. * Deep experience with automated testing tools such as Selenium, Playwright, Cypress, or TestCafe, and with scripting languages like Python, JavaScript, or Java. * Proven success in selecting and implementing test automation frameworks for large-scale enterprise applications. * Hands-on experience with CI/CD pipelines (e.g., Jenkins, GitLab, Azure DevOps) and version control tools (e.g., Git). * Strong knowledge of Agile/Scrum, QA methodologies, SDLC, and shift-left testing practices. * Comfortable with tools like JIRA, TestRail, Zephyr, and experience managing test documentation and test cases. * Excellent communicator and collaborator, able to work with developers, product managers, and business stakeholders. * Ability to think strategically while remaining hands-on in day-to-day automation and testing activities. Bonus Qualifications: * Experience in QA for ERP or cloud-based systems (e.g., Salesforce, NetSuite, Workday). * Familiarity with performance and load testing tools like JMeter or Gatling. * Certifications such as ISTQB, Certified Selenium Tester, or equivalent. * Previous experience in a startup or greenfield QA environment, building teams or processes from scratch. Why Join Us? This is a rare opportunity to join a team at a pivotal stage of growth and lead the development of an end-to-end quality assurance strategy. You'll be empowered to make significant technical decisions, define process standards, and influence company-wide quality culture. If you're a technical QA leader with proven people management experience and a passion for automation and team development, we want to hear from you. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. 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