Summary

The Oncology Key Account Director (OKAD) role within Oncology Business Unit Operations is a critical field-based role within the Oncology Commercial team. The position will report to the Director of OBU Operations, Oncology Business Unit and will be a critical support to the OBU marketing, field and cross-functional leadership teams. The role will support the OBU’s commercial objectives and enable access, partnership and pull-through with the most important customer accounts within the OBU. The OKAD will serve as an enabler within these designated, top accounts and will work to identify the interests of those accounts and ensure that they are integrated into Ipsen’s key account strategies and new Cross Functional Key Account Model.

Leading and working with others, obsessive customer centricity, a proven track record of driving results, the ability to set a vision and establish clear goals and the ability to effectively work cross functionally will be critical in this role. The ability to work closely with each of the US Oncology Marketing Teams, the field sales team, the Value and Access team and other critical partners to align on short-term and long-term commercial strategies in service of top accounts will be important for success. This role will be the OBU’s “quarterback” to bring programs and resources to fruition in support of key accounts.

Main Responsibilities / Job Expectations

Responsibilities will include, but are not limited to, the following:

• Understand, map, and share patient & customer journey pain points with IPSEN stakeholders for top Oncology accounts
• Establish an understanding of the decision-making processes and workflows within each top account
• Establish and maintain access and relationships with c-suite leadership at top accounts
• Understand and lead the objectives, success metrics and pain points of each top account
• Identify potential areas of synergy for IPSEN and each top account
• Alongside the OBU and cross-functional partners, set clear business objectives for each top account
• Support the EMR, internal pathway, formulary, etc. processes within each top account
• Develops and leads an integrated Oncology approach for Ipsen’s Oncology portfolio, working cross-functionally to leverage IPSEN resources in support of each top account
• Leverage data and analytics to support decision making
• Support an effective key account management process
• Will work collaboratively with cross functional colleagues to support 3rd party pathways workstreams
• Set the standard for cross functional collaboration
• Serve as a role model for what good customer-centricity looks like across the Oncology BU
• Drive a culture of transparency, candor and accountability
• Support and execute on critical initiatives (branded and non-branded) on behalf of the OBU
• Ensure compliance with all IPSEN policies, industry and customer rules and guidelines, and applicable law, at all times
  
  

Knowledge, Abilities & Experience

• Bachelor’s Degree or Equivalent, Scientific Degree and/or MBA strongly preferred.
• Extensive pharmaceutical experience; strong preference for US Oncology experience
• Experience in direct or indirect management of sales/commercial teams
• Experience as an account lead with c-suite engagement
• Experienced in creating and executing on non-branded opportunities and building strategic relationships
• Demonstrated consistent track record of success and delivering strong results
• Deep understanding of health systems, and experience engaging with c-suite executives and decision makers
• Significant experience in and knowledge of oncology and/or hematology.
• Strong communication and interpersonal skills along with the ability to influence others through trust and collaboration.
• Ability to work with multiple internal cross-functional teams and successfully manage multiple projects simultaneously.
• Ability to positively connect across multiple stakeholders, including experience of working with senior executives.
• Excellent analytical skills and understanding of business analytics tools.
• A track record of successful projects delivery and positive performance results.
• Excellent communication and presentation skills to interface with both internal and external stakeholders
• Working within an environment of strict compliance to all appropriate regulatory guidelines to successfully design and execute tactics, programs and tools that achieve business objectives.
• Willingness/ability to travel extensively domestically.
  
  

The annual base salary range for this position is $160,000 - $230,000.

This job is eligible to participate in our short-term incentives program.

At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.

The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.