Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future.

As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results.

Join our team and create your future.

The HR Shared Services (HRSS) Analyst Coordinator plays a vital role in ensuring operational excellence and seamless employee experiences across key HR functions. In collaboration with the HRSS Manager and cross-functional teams, this role supports the efficient delivery of HR processes, systems, and services, with a focus on Talent Acquisition, Onboarding, and employee experience. This role requires exceptional organizational skills, attention to detail, and a customer-centric mindset to address employee inquiries and ensure service-level agreements (SLAs) are met consistently.

Position Details

Client Relationship Management

• Partner with HRSS leadership and Center of Excellence (COE) teams to deliver high-quality HR services that align with organizational goals.
• Serve as the first point of contact for employees, addressing inquiries related to HR processes and systems.
• Maintain consistent communication with stakeholders, providing updates on HRSS initiatives, escalations, and resolutions.
  
  

HR Operations Support

• Assist in drafting, updating, and maintaining HR-related documentation, such as process guides, FAQs, and knowledge base articles.
• Support the Talent Acquisition team to schedule virtual and in-person interviews, initiate and monitor background checks, complete hire events, and conduct all required follow-up through the hiring process.
• Monitor and manage recruiter/employee requests through the HR platforms, ensuring timely resolution and adherence to SLAs.
• Perform data entry and maintain accuracy within HR systems (e.g., Workday, ServiceNow), ensuring compliance with internal and external requirements.
  
  

Process Improvement

• Collaborate with HRSS leadership to help identify opportunities for process optimization and automation.
• Assist in testing and implementing new tools and processes to enhance the employee experience.
  
  

Qualifications (Knowledge, Skills, And Abilities)

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 1 years of experience in HR operations, shared services, or a similar role.
• Proficiency in HR systems (e.g., Rooster, Workday, ServiceNow) and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience supporting HR operations in a global or multi-regional environment.
• Familiarity with process improvement methodologies and tools a plus(e.g., Lean, Six Sigma).
• Strong organizational and time-management skills, with a proven ability to handle multiple priorities in a fast-paced environment.
• A collaborative mindset with a high degree of self-awareness and adaptability to navigate challenging situations.
• Resourceful in identifying and addressing potential issues before they escalate
  
  

The estimated base salary range for this job is $55,000 - $75,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $60,500 - $82,500. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Analyst

Country

United States of America