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Date Posted

2025-05-01

Country

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type

Hybrid

U.S. Citizen, U.S. Person, Or Immigration Status Requirements

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.

For a complete definition of “U.S. Person” go here.

https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

What You Will Do

The focus of this team is to manage and resolve technical issues for PW1100G-JM hardware in order to ensure engine safety and to maintain competitive advantage relative to operational parameters such as Delays and Cancellations (D&C’s), In-Flight-Shut-Down (IFSD) rate, reduction of operator maintenance burden, etc.

• You will coordinate closely with various P&W engineering groups, P&W Customer Programs & P&W field offices to support technical issues and monitor our growing fleet of Airbus A320/21 NEO aircraft powered by the PW1100G-JM engines.
• Working directly with airlines worldwide to help them resolve technical issues relative to the operation and performance of the PW1100G-JM engine
• Working closely with field offices, customer support, engineering and performance to support investigations and/or questions from the field.
• Analyzing PW1100G-JM operational events to resolve root cause utilizing Digital Flight Data Recorder (DFDR) data, fault messages and fault codes along with airframe generated reports such as the Post Flight Report (PFR) and various Gas Path Advisory (GPA) reports
• Providing problem solving advice to airlines around the world through usage of the PW1100G-JM Troubleshooting Manual (TSM) and the Aircraft Maintenance Manual (AMM).
• Monitoring the fleet to identify potential emerging issues relating to engine control and the Electronic Engine Control (EEC) to advise management accordingly.
• Ensuring prompt investigation closure for engine operational events. Provide closure reports to the customer, airframer and authorities in a timely manner when required.
• Identifying and incorporating improvements to the TSM based on lessons learned and customer feedback.
• Providing technical material and/or on-site support for regional forums and conferences.
• Supporting on-time delivery of key metrics for EagleNet case closures, FAA reporting and event investigation reports.
• 10% Travel
  
  

Qualifications You Must Have

• A Bachelor of Science in Engineering with a minimum 5 years relevant experience, or An Advanced Degree in a related field and minimum of 3 years experience.
• Must be a U.S. person/permanent resident "Green Card" holder
  
  

Qualifications We Prefer

• Engineering experience with gas turbine engines.
• Demonstrated ability to manage multiple activities.
  
  

What We Offer

• Relocation Package
• Benefits
  
  

Learn More & Apply Now!

Role

What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Hybrid : Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy And Terms

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.