Seeking a Cloud Operations Manager on the Military OneSource Program to manage the design, development, and operation of an integrated IT, telephony, and web services cloud architecture. Aligning IT strategy with business goals is paramount, with this position helping to determine, develop, and improve technical solutions in support of the program’s goals. This role is responsible for the deployment, provisioning, hardening, and optimization of cloud infrastructure and related cloud services. Utilizes scripting and infrastructure technologies for environment orchestration. Collaborates with cross functional teams for the deployment and ongoing support of cloud services to both internal stakeholders and clients.

Job Responsibilities

• Serve as the coordination point for the integration of cloud network operations, VOIP telephony operations, Microsoft SharePoint administration, and web applications.
• Analyze the current architecture and develop systems roadmap and disposition diagrams as necessary.
• Develop architecture artifacts such as operational views (OVs) and systems views (SVs) for complex systems integration using the DoD Architecture framework (DODAF).
• Coordinate with partners and technical support teams to develop the interface control documents and to establish systems interface connections.
• Determine systems architecture requirements and priorities with the stakeholders and propose the alternate solutions. Evaluate the alternate solutions to identify the best /right technical solution to solve the existing business problem effectively.
• Work in an agile DevSecOps environment, which includes assessment, design, development, re-architecture, enhancement, deployment and operations and maintenance processes and procedures, and which has the goal of continuously improving the cloud program, technical, and operational framework required to deliver and manage cloud capabilities effectively and efficiently.
• Establish and maintain a cooperative working relationship with a diverse group of staff members, stakeholders, and customers.
• Build and deploy new cloud-based computing services at scale for clients and deliver timely and effective provisioning of new hosts.
• Formulate detailed network, storage, and compute design specifications for stable and secure computing operations in a dynamic cloud environment.
• Management of cloud services: Identity and Access Management, Security Groups, and CSP native services.
• Utilize software engineering methodologies (e.g., Infrastructure as code, continuous integration and delivery, architecture reviews, etc.) to create and manage infrastructure in the cloud.
• Develop scripts and templates required for provisioning and configuration of resources.
• Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements.
• Reviews operational requirements with project teams, management and client services groups for deployment and ongoing support.
• Develops documentation for best practices as it relates to server infrastructure and cloud computing operational experience.
• Serves as a liaison with clients, participating in meetings to ensure client needs are met.
• Assist with identifying and planning of potential new cloud services, features, and capabilities.

Minimum Qualifications

• Bachelor’s degree with 5 years of relevant experience managing cloud system design, development and operations (additional 4 years of work experience may be considered in lieu of Bachelor’s degree).
• Experience with VoIP operations.
• Experience in developing complex IT systems architecture diagrams with technical, interface details.
• Relevant certifications in cloud technologies.
• Cloud experience in a solutions delivery, architecting, designing, developing, leading, and delivering cloud infrastructure and cloud application platform technology solutions over the entire lifecycle of large scale, multi-team, complex enterprise projects.
• Experienced in developing system design documentation in Microsoft Visio.
• Possess an active, current Secret clearance.
• Must be a US Citizen and fluent English speaker.
• Candidates must possess a CURRENT secret security clearance.

Other Job Specific Skills

• Amazon Web Services (AWS) certifications
• CompTIA Security+ certification
• Detail oriented and task driven
• Possess strong organizational and communication skills, strong interpersonal skills, and demonstrated experience working with senior level stakeholders and development teams.
• Highly productive and able to effectively execute multiple tasks/projects concurrently and still achieve timely and positive mission outcomes even in changing situations or when obstacles occur.
• Advanced knowledge of Identity Access Management and Shared Security responsibilities.
• Strong understanding of backup and/or storage principles, theories, and concepts within the cloud environments.
• Hands-on experience supporting enterprise server, backup and/or storage solutions within the cloud environments.
• Analytical and problem-solving skills.
• Advanced troubleshooting knowledge to include the areas of storage, backups, server operating systems and networks.
• Advanced knowledge of cloud service providers.
• Strong cloud command line scripting skills.
• Documentation skills to include creating and updating detailed environment and network design
• Outstanding communication, project & priority management, and collaboration skills.
• Knowledge of information life-cycle management concepts and best practices.