Behavioral Health Care Manager – Make an Impact from Day One!

100% Remote | LPN/LVN or Certified Medical Assistant (MA) Required

Are you energized by helping people and hitting goals? Do you thrive in a role where your day is full of purpose—and your efforts create real change? At Vigilance Health, we’re looking for mission-driven, people-first professionals who are ready to own the phone, connect with 21–22 patients per day, and play a key role in improving both mental and physical health outcomes across the country.

As a Behavioral Health Care Manager, you’ll be on the front lines of care, using your clinical expertise, communication skills, and compassion to support patients navigating behavioral health and chronic conditions. If you’re ready for a fast-paced, high-impact role where every call counts, this is for you.

What You’ll Do

Be the frontline – Reach out to patients by phone (expect 60+ daily calls) and provide meaningful behavioral health support.

Guide with purpose – Use tools like PHQ-9 and GAD-7 to conduct screenings and develop care plans.

Coach for change – Apply motivational interviewing to help patients set and achieve SMART health goals.

Coordinate and connect – Work closely with primary care providers, behavioral health consultants, and other healthcare team members.

Stay organized – Document all interactions, update care plans, and track outcomes in the EHR.

What You Bring

LPN/LVN or Certified Medical Assistant (MA) – Required

(Compact license is a plus, but not required)

Experience in behavioral health, care coordination, or chronic disease management – Preferred

Excellent communication skills and a natural ability to build trust with patients

Strong organizational habits and comfort working in high-volume, metric-driven roles

Proficiency with electronic health records (EHRs)

Bilingual in English & Spanish is a plus!

Schedule

Full-Time | Monday–Friday

Choose your shift: 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (time zones do vary) main hours reflect Pacific time zone.

Take a 30-minute or 1-hour lunch—your choice

What Success Looks Like

Patient Reach: 21–22 patient connections per day, 60+ calls daily

Quality Documentation: Timely, complete, and accurate EHR entries

Care Impact: Measurable improvements in PHQ-9 and GAD-7 scores

Engagement: High rates of patient follow-up, retention, and satisfaction

Teamwork: Positive collaboration with providers and team members

Why Vigilance Health?

We’re transforming healthcare—one call, one connection, one patient at a time. Our team is driven by outcomes, fueled by compassion, and committed to delivering real value to patients and providers alike.

Our Core Values:

We Have Fire – Passion drives everything we do

We Are Driven – We meet goals and push boundaries

We Are Partners – We build trust and take ownership

We Build Solutions – We innovate and simplify

We Are Coaches – We lift each other up

Perks & Benefits

100% Remote Position – Work from the comfort of home

Health, Dental, and Vision Insurance

Life Insurance – Coverage options offered

Paid Holidays – Enjoy 9 holidays off per year

Career Development – Grow with a leader in value-based care

Supportive Team Environment – Collaborate with people who care as much as you do

Ready to thrive in a role where high performance meets high purpose?

Apply now and help us redefine what compassionate, patient-centered care really looks like.