Everything Expats India is an expert in Corporate Relocation services in India, providing immigration, cultural training, and destination services for inbound and outbound assignees. Founded by Loveena Leonardo in Pune, EE understands the challenges of relocating to a new country and aims to make the transition seamless and comfortable for assignees. The company offers customized services tailored to individual needs, with a focus on empowering women and creating a supportive community for expats in India.

Role Description

Client Relationship Management:

· Build and maintain strong relationships with assignees undergoing relocation.

· Act as the main point of contact for assignees, addressing their concerns and providing support throughout the relocation process.

· Manage client company accounts including DSPs and RMCs. Give them regular updates regarding the status of the assignees we are handling on their behalf.

Needs Assessment:

· Work closely with clients to understand their specific relocation needs and preferences.

· Conduct thorough needs assessments to tailor relocation services accordingly.

Coordination and Planning:

· Coordinate and plan all aspects of the relocation process, including packing, transportation, and settling into the new location.

· Collaborate with various service providers such as moving companies, real estate agents, schools, cultural trainers, language trainers, and other vendors.

Communication:

· Provide clear and timely communication to clients about the relocation process, timelines, and any potential challenges.

· Keep clients informed about the status of their move and address any issues promptly.

Problem Resolution:

· Proactively identify and address potential issues during the relocation process.

· Work to resolve problems efficiently and ensure a positive experience for clients.

Budget Management:

· Develop and manage budgets for relocation projects, ensuring cost-effectiveness and financial efficiency.

Documentation and Record Keeping:

· Maintain accurate records of client interactions, agreement renewals, and services provided. Ensure all necessary documentation is complete and organized.

Networking:

· Build and maintain a network of contacts, including real estate agents, society management, legal advisors, government officials, and local businesses, to help facilitate the client's transition to the destination.

Property Acquisition and Development:

· Identify, evaluate & acquire direct owner-based properties for leasing, sale, or investment based on strategic objectives and financial criteria.

· Negotiate purchase agreements, lease contracts, and other legal documents with property owners & developers.

Legal Compliance:

· End to end handling of legal compliances including but not limited to C Form Compliance, TIF Compliance, Lease and Sale Agreement Registration

· Ensure compliance with all relevant laws and regulations related to relocation services.

· Stay informed about industry standards and best practices.

Business Development:

Market Research:

· Conduct market research to identify new business opportunities and trends.

· Analyse competitor activities and market conditions to recommend improvements.

Lead Generation:

· Generate leads through various channels, including networking, cold calling, and digital marketing.

· Identify potential clients and decision-makers within the target organizations.

Client Relationship Management:

· Build and maintain strong relationships with existing and potential clients.

· Understand client needs and tailor solutions to meet their requirements.

Sales and Negotiation:

· Develop and present proposals and pitches to prospective clients.

· Negotiate terms and close sales deals to achieve revenue targets.

Strategic Planning:

· Contribute to the development of the company's strategic goals and objectives.

· Develop and implement business development plans aligned with company objectives.

Collaboration:

· Create effective marketing materials and campaigns.

· Collaborate with other employees of Everything Expats to ensure the successful delivery of services.

Reporting and Analysis:

· Prepare regular reports on business development progress and results.

· Analyse data to identify trends, track key performance indicators, and make data-driven recommendations.

Qualifications

 Property Consulting and Real Estate skills

Consulting experience and strong communication skills

Customer service expertise

Ability to work well in a team and with diverse groups of people

Knowledge of local real estate market and regulations

Excellent organizational and time management skills

Fluency in multiple languages is a plus

Experience in corporate relocation or related field preferred