This position ensures the accessibility of regulatory and customer-facing documents. The Regulatory Document Coordinator / Administrator will manage documentation processes and support customer inquiries in addition to providing administrative support within the company.

Responsibilities

Essential Functions:

• Communicate with our HQ via our ERP system to request necessary regulatory documentation, ensuring timely and accurate delivery.
• Conduct reviews of submitted documents to ensure completeness and accuracy.
• Report any discrepancies or missing information for resolutions.
• Monitor and track document customer requests.
• Provide general administrative support within the organization
• Additional duties as assigned. 

Qualifications

Required Skills and Abilities:

• Ability to effectively communicate with all colleagues, levels of management, vendors, and customers.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or similar tools.
• Capacity to prioritize tasks and work efficiently in a dynamic environment.

Working conditions:

• The position works in an office setting.

Position Type / Expected Hours of Work

• This is a full-time position, working Monday and Friday, 8:00 am – 4:00 pm.

Education and Experience:

• High school diploma or equivalent required; Associate degree or relevant coursework in business, regulatory affairs, or related field preferred.
• Prior work experience in document control, regulatory compliance, or an administrative role preferred.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.